Sportbet prop graded correctly..

Search

New member
Joined
Dec 22, 2006
Messages
5
Tokens
For last night's MIN/GB game, I bet a prop on Sportbet "first turnover will be an interception" (the other option was "first turnover will be a fumble.") They graded it as a push. I asked why it was a push when the first turnover was an interception, and they told me that the bet was a push because the first turnover was a blocked field goal. I told them that blocked field goals aren't considered turnovers, and they said that nfl.com is their source for grading. So, I directed them to this link:

http://www.nfl.com/stats/teamsort/NFL/OFF-TURNOVERS/2006/regular?sort_col_1=9

which very clearly indicates that only fumbles and interceptions are considered turnovers.

They still refused to change the grading, and when I told the chat employee to show the prop manager the above link, I was told "Sir, he is telling that the link states that it's a turnover if the other team recovers the ball by any actioon of the other team."

I wasted almost an hour of my time on the live chat feature trying to get them to change the grading, but to no avail.

I've read on a few message boards that Sportbet has been going downhill since their manager Jake left a few months ago, and that definitely seems to be the case. Making the mistake originally is no big deal, but after I gave them that link from nfl.com, to still insist that a blocked field goal is a turnover is utter incompetence.
 

Member
Joined
Sep 7, 2006
Messages
503
Tokens
Do you remember what the line was on the bet for first t/o fumble and first t/o interception? The breakage should help indicate if they had other t/os as part of the bet.
 

New member
Joined
Dec 22, 2006
Messages
5
Tokens
There were only two options, "first turnover will be an interception" and "first turnover will be a fumble." It was a standard 30c line as they use on most of their props.
 

gerhart got hosed
Joined
Oct 2, 2004
Messages
4,012
Tokens
This is the first bad thing I've heard about Sportbet since Jake the Snake left the book.
 

New member
Joined
Aug 1, 2005
Messages
1,415
Tokens
It shouldn't be set up where both of the wagers lose or push. Sounds to me like this place sucks. I would keep pushing for a better resolution.
 

RX Senior
Joined
Jun 12, 2006
Messages
763
Tokens
Thats pretty messed up.

By their logic, if a team punted on their first set of downs - that would constitute a turnover too wouldn't it?
 

New member
Joined
Sep 21, 2004
Messages
14,280
Tokens
As far as I know, I believe that turnovers is an official NFL stat, and blocked field goals are not included.
 

Member
Handicapper
Joined
Sep 21, 2004
Messages
22,529
Tokens
have the mods at majorwager contact them. they advertise over there. it will be regraded and you will get your cash and an apology. The lines guy was probably having a bad day . sportbet is solid even with Jake leaving.
 

gerhart got hosed
Joined
Oct 2, 2004
Messages
4,012
Tokens
trytrytry said:
sportbet is solid even with Jake leaving.

More solid now without Jake. That guy was a trouble maker. But I definetely have changed my opinion of Sportbet, I think they are safe.
 

New member
Joined
Dec 22, 2006
Messages
5
Tokens
Thanks for the majorwager suggestion. I've registered there and posted.
 
Joined
Dec 23, 2006
Messages
1
Tokens
Hey guys we just wanted to jump in on this thread, since it was brought to our attention that we were mistreating a customer, as you all know we are proud on the Customer Service we provide to all of our customers. After reviewing the grading on the prop in question, we agree with all you guys at this forum and wanted to extend our apologies to Nova and all of our customers that were affected by this human mistake. Nova we regraded your wager as a Winner you can check you account, also for the aggravation during your Holidays we decided to double your winnings. We wanted to take a moment to wish everyone over here Happy Holidays!!

SportBet Staff
 

EV Whore
Joined
Apr 18, 2006
Messages
19,916
Tokens
SportBet Customer Serv said:
Hey guys we just wanted to jump in on this thread, since it was brought to our attention that we were mistreating a customer, as you all know we are proud on the Customer Service we provide to all of our customers. After reviewing the grading on the prop in question, we agree with all you guys at this forum and wanted to extend our apologies to Nova and all of our customers that were affected by this human mistake. Nova we regraded your wager as a Winner you can check you account, also for the aggravation during your Holidays we decided to double your winnings. We wanted to take a moment to wish everyone over here Happy Holidays!!

SportBet Staff

Solid. :103631605
 

LA Clippers Junkie
Joined
May 14, 2005
Messages
11,323
Tokens
SportBet Customer Serv said:
Hey guys we just wanted to jump in on this thread, since it was brought to our attention that we were mistreating a customer, as you all know we are proud on the Customer Service we provide to all of our customers. After reviewing the grading on the prop in question, we agree with all you guys at this forum and wanted to extend our apologies to Nova and all of our customers that were affected by this human mistake. Nova we regraded your wager as a Winner you can check you account, also for the aggravation during your Holidays we decided to double your winnings. We wanted to take a moment to wish everyone over here Happy Holidays!!

SportBet Staff

Great to know what would have happened if the player didn't know about the forums. He was treated like shit until you heard it was made public. :nono5:

If you were all about customer service, the bet should have been graded correctly after his first phone call.
 

New member
Joined
Jun 2, 2006
Messages
29,253
Tokens
SportBet Customer Serv said:
Hey guys we just wanted to jump in on this thread, since it was brought to our attention that we were mistreating a customer, as you all know we are proud on the Customer Service we provide to all of our customers. After reviewing the grading on the prop in question, we agree with all you guys at this forum and wanted to extend our apologies to Nova and all of our customers that were affected by this human mistake. Nova we regraded your wager as a Winner you can check you account, also for the aggravation during your Holidays we decided to double your winnings. We wanted to take a moment to wish everyone over here Happy Holidays!!

SportBet Staff

Classy gesture.
Kind of gives me a warm and fuzzy.
 

New member
Joined
Jul 20, 2002
Messages
75,154
Tokens
Sportbet Customer Service, welcome to The Rx.. Feel free to contact me if I can ever be of any help here at The Rx.



wilheim@therx.com


Nova85. I am glad to see this prop turned out being graded correctly and the right thing being done.



Best wishes to all over the upcoming holiday weekend.




wil...
 

New member
Joined
Jul 24, 2006
Messages
9,756
Tokens
SportBet Customer Serv said:
Hey guys we just wanted to jump in on this thread, since it was brought to our attention that we were mistreating a customer, as you all know we are proud on the Customer Service we provide to all of our customers. After reviewing the grading on the prop in question, we agree with all you guys at this forum and wanted to extend our apologies to Nova and all of our customers that were affected by this human mistake. Nova we regraded your wager as a Winner you can check you account, also for the aggravation during your Holidays we decided to double your winnings. We wanted to take a moment to wish everyone over here Happy Holidays!!

SportBet Staff

now thats what i call good service..great job guys.:103631605
 

Forum statistics

Threads
1,108,633
Messages
13,453,119
Members
99,426
Latest member
bodyhealthtechofficia
The RX is the sports betting industry's leading information portal for bonuses, picks, and sportsbook reviews. Find the best deals offered by a sportsbook in your state and browse our free picks section.FacebookTwitterInstagramContact Usforum@therx.com