I will NEVER do business with Spring Corp again.
This is the most crooked operation known to mankind. They would make BoS look like saints.
Just look at their history: First, back in the 90's, they slammed unknowing customers onto their service at higher rates than they had previously negotiated. The only way to get the rate reduced, to what you were previously paying, was to invest several hours of your time on the phone with customer service. It was easier to jsut pay Sprint the higher rates and switch back to your old long distance company, only to be slammed back to Sprint a few months later and repeat the entire process. They telemarketed us to the point that we actually had to get Congress to pass a new law to make those bastards stop calling us at night.
Now, they're gig is cell phone service. I don't know where to get started with this. First, their service is HORRIBLE. Blanks spots in conversations, dropped calls and, even more annoying, voice mails that don't show up until they are several hours or even days old. Top it off with HORRIBLE customer service. It takes like 8 minutes of your time to prove to the computer that you are actually intent on talking to a human. Then the wait begins. After that, the rep you get is almost always new and knows less about Sprint's service than you do. Even worse than that, is, they are committing consumer fraud and getting away with it. They advertise a price, you sign a minimum one year contract, and when you get your first bill, it's 20 to 30% higher than what you agreed to. Surcharges. So much for $79/mo.
And don't you dare call directory assistance from your Sprint phone. It's like three bucks a pop.
And if you decide to leave before the contract is up, they WILL charge the early termination fee and they WILL NOT waive it. Doesn't matter that they've breached their commitment with late voice mails, pathetic customer service, dropped calls and just poor service. They have your social and if you don't pay them their ransom, they WILL file a black mark on your credit file. Easier to pay the ransom because the credit reporting agencies simply don't answer the phone.
The guys running Sprint Corp are pure SLIME. No morals at all. Hate their guts. I'll never do business with them again. EVER!
Later,
Books Worst Enemy