I have sent money through both in the last couple of weeks and the book can not be pick it up (Nicaragua). WU and $$gram have not came out and said "u have been flagged", but they tell me the moniey is available, but the book says it is showing nothing have been sent on their end. Any thoughts?? thanks.
The same thing happened to me with Millenium 2 weeks prior to when they folded up shop.....not to say your place will close up shop anytime soon ,but........ WU said the money was there waiting to be picked up while Millenium said that WU gave a control number that had already been used and needed a new control number.......who knows if there was some legal crap involved with this but I canceled the transaction and did a new one and it went through. This happened 2-3 other times too and then they quit accepting WU shortly after that.
If you have a transfer not go through, you are "flagged" if it gets blocked by what they call the "legal compliance department". What's tough about it is that when you make the transfer, the representative will not give you any indication of a problem. It only becomes known once your party is there trying to pick up money and it is not released.
THE POSTMAN! said:
The only way for sure is to call Western Union, give the representative your control number, and explain what is going on. They may know on the spot what happened or they may transfer you to another department (such as legal compliance) who has blocked the transfer. You need to find out at this point if the funds are still "available for pickup" or if they are not now.
