So a couple nights ago, I was on BetJam figuring out some parlay options for a freeplay I had to use. I was planning on using Doug's 3-team 8-way parlay to assure a profit.
Anyway, so I enter three Overs to check out the payout, but instead of hitting the cancel button, I hit the submit one. Retarded, I know. I'm actually really good about not doing brain-dead shit like this.
But yeah, so realizing my mistake, I IMMEDIATELY called BetJam. I'm talking like within 15 seconds, I was on the phone with a customer service rep. I explained my fuck-up, and she went to go talk to a manager.
She then came back and informed me that one of the lines had changed by a 1/2 point, so that the wager couldn't be canceled. Needless to say, I was fucking pissed. It was only like $40, but it was a freeplay that I had earned, and obviously it was going to reduce my profit on the 8-way 3-teamer.
I ask to speak with the manager, and he tells me that there's nothing he could do. He said that once the line changes, the system literally won't allow him to cancel it. So I suggest that if the Bonus Play wins, he can just not credit my account with the $, and that if it loses, he can just credit me with a freeplay of the same amount. I really didn't see why this wouldn't work.
Of course, he said no, that it wasn't possible. He had no explanation as to WHY it wasn't possible, but just kept saying no, that there was nothing he could do...even though I was offering him a solution, something he COULD do.
Now, I'm not aware what the procedure is for this sort of thing, so maybe it really isn't possible. But I was pissed regardless. It didn't make sense to me, so fuck it.
Anyway...the 3-teamer won. So theeeesssseeeeeee nuuuuuutttttssssssssss.
I've never had problems with BetJam in the past, but I was still livid in this situation. Not anymore, though. Skeet. It was chump change to them, I'm sure, but I'm still happy. Fuck that shit.
For the record, I still like the place.
Just thought I'd share because I'm at work and clearly will do anything to avoid doing anything productive.
Anyway, so I enter three Overs to check out the payout, but instead of hitting the cancel button, I hit the submit one. Retarded, I know. I'm actually really good about not doing brain-dead shit like this.
But yeah, so realizing my mistake, I IMMEDIATELY called BetJam. I'm talking like within 15 seconds, I was on the phone with a customer service rep. I explained my fuck-up, and she went to go talk to a manager.
She then came back and informed me that one of the lines had changed by a 1/2 point, so that the wager couldn't be canceled. Needless to say, I was fucking pissed. It was only like $40, but it was a freeplay that I had earned, and obviously it was going to reduce my profit on the 8-way 3-teamer.
I ask to speak with the manager, and he tells me that there's nothing he could do. He said that once the line changes, the system literally won't allow him to cancel it. So I suggest that if the Bonus Play wins, he can just not credit my account with the $, and that if it loses, he can just credit me with a freeplay of the same amount. I really didn't see why this wouldn't work.
Of course, he said no, that it wasn't possible. He had no explanation as to WHY it wasn't possible, but just kept saying no, that there was nothing he could do...even though I was offering him a solution, something he COULD do.
Now, I'm not aware what the procedure is for this sort of thing, so maybe it really isn't possible. But I was pissed regardless. It didn't make sense to me, so fuck it.
Anyway...the 3-teamer won. So theeeesssseeeeeee nuuuuuutttttssssssssss.
I've never had problems with BetJam in the past, but I was still livid in this situation. Not anymore, though. Skeet. It was chump change to them, I'm sure, but I'm still happy. Fuck that shit.
For the record, I still like the place.
Just thought I'd share because I'm at work and clearly will do anything to avoid doing anything productive.
