PokerStars is screwing me over IMHO. (WHAT DO YOU GUYS THINK?)

CHOPTALK · Jan 27, 2007

Before you come blasting me for this thread, please read every word of this post.

This is what happened.

Apparently, I made a deposit using E-CHECK($500) 1.5 hours before Pokerstars disallowed people from the U.S to use this service. This of course is no fault of Pokerstars. There hands where tied, because the deposit method was going to be declined anyway because of the new laws.

So I make my deposit 1.5 hours before PokerStars disables this method, and my deposit gets approved.

I start playing on that $500, and in 1 session I get it up to $736.

I have not played any poker since that night.

Last night I log into my PS account and I see a 0 balance.

My first reaction was WTF. So I contacted them and they told me that the reason for that is because, by the time my deposit hit my bank, it got rejected because of the new rules.

So the first thing I did was to pull up my bank statement, and indeed the $500 was not taken out of my account.

I understand the dilima that PS has in this case, but I dont feel like I should be punished for this. I deposited with a method that was available for all customers before ECheck was disabled. Why should I be punished?

I can understand them not giving me the whole $736, but what about the other $236 that I won?

I would bet you my bottom dollar, that the people that I won that $236 from, did not get a refund. Pokerstars got $236 bucks plus rake, risk free. Not letting me collect my money and I assume did not refund the money from the people that I beat. This is a no lose situation for PS, and a no win Situation for me.

Its a good thing I did not win a huge sum of money, I would have been really pissed.

Am I wrong in thinking that I got semi screwed over this deal?

billhill999 · Jan 27, 2007

So if I read you correctly, you still have your 500, but they won't acknowledge the 236 you won?

CHOPTALK · Jan 27, 2007

billhill999 said:
So if I read you correctly, you still have your 500, but they won't acknowledge the 236 you won?

Yes, I still have the $500.

It would be like someone making a deposit with Neteller and it gets declined because the person does not have the funds to cover the deposit in there bank account.

That would be the total fault of the person making the deposit, and the Sportsbook/pokerroom would have full right to confiscate all winnings in a case like that.

But in my case, I made a deposit with a method that was 100% avaliable at the time, and it got declined by the time it hit my bank. Not because of it being my fault in any way, simple because the laws literally changed in between the time I made the deposit, and the time it hit my bank.

I would think PS should honer any deposit in good faith when those deposits were still a viable option at the time of deposit. At least a compromise.

Illini · Jan 27, 2007

You're definitely getting fucked, Chop. A lot of that going on right now. This is all bullshit. And I'm going to have an ulcer by the end of the weekend. In your case, a discussion by phone with a manager should surely lead them to conclude that they need to pay you the 236. If you had lost, they would be asking for their money from you. Bust just keep the KY out. I have a feeling we are all gonna need a lot of it.

CHOPTALK · Jan 27, 2007

Illini said:
You're definitely getting fucked, Chop. A lot of that going on right now. This is all bullshit. And I'm going to have an ulcer by the end of the weekend. In your case, a discussion by phone with a manager should surely lead them to conclude that they need to pay you the 236. If you had lost, they would be asking for their money from you. Bust just keep the KY out. I have a feeling we are all gonna need a lot of it.

I agree with most of what you say except for the part about them keeping the $500 if I had lost.

I pretty much know for a 100% fact, that if I would have lost that $500, there would be no way for them to collect that money from me, because the banks rejected that method right after I made the deposit. It takes about 48 to 72 hours for a transaction like this to hit my bank. So I could have lost every penny, and PS would still not be able to collect the $500 from me.

This is the only reason why I am not real pissed about this. I understand this is a situation that PS does not want to be in any more than me.

I know this was not intentional on there part, im just pissed off that PS gets to keep the $236 that I won from other players, and I get nothing.

Now If PS refunded those players the $236 plus rake, then all is well.

But you and I both know that PS did not go through that trouble.

Basically PS keeps the $236 that I won. Keeping it from me, and not refunding the losers.

Illini · Jan 27, 2007

If you had lost, they may not have been able to collect, if you didn't want to pay them. But they would sure as hell be asking you for it, and it would be up to you to pay them by another method.

CHOPTALK · Jan 27, 2007

Illini said:
They may not be able to collect, if you didn't want to pay them. But they would be sure as hell be asking you for it, and it would be up to you to pay them by another method.

And if I would have known for a 100% fact that they would have payed me in the case of me winning, I would have bent over backwards to send them there $500 bucks via WU or MG.

Come to find out, it looks like they dont feel the same obligation.

Illini · Jan 27, 2007

CHOPTALK said:
And if I would have known for a 100% fact that they would have payed me in the case of me winning, I would have bent over backwards to send them there $500 bucks via WU or MG.

Come to find out, it looks like they dont feel the same obligation.

That's what I'm saying. You are getting fucked. No doubt about it.

billhill999 · Jan 27, 2007

Have a mod or Wil try to assist here Chop.
You are getting hosed.

ProPokerPlayer · Jan 27, 2007

YOU have OFFERED to send them the $500 by another method right??

5teamparlay · Jan 27, 2007

PS doesn't know who they stole 236 bucks from, they stole it from the wrong person. PS pay the man his $$$$, LOOKS CUT AND DRY TO ME. Plus I'm sure you are an established palyer there as well?

ProPokerPlayer · Jan 27, 2007

Just to clarify, they DO have the capacity to return the won funds back to the players it was won from.. they have done this in cases of fraud before.

CHOPTALK · Jan 27, 2007

billhill999 said:
Have a mod or Wil try to assist here Chop.
You are getting hosed.

I dont know if Wil specializes in poker sites.

But im willing to talk to anyone who wants to help.

I just signed up at a poker forum, Im thinking of talking to them.

Does anyone have a phonenumber for pokerstars?

Email is very restrictive. I can get a whole lot more done by talking to someone in person.

Im sure if I can get ahold of the right person, PS will do the right thing.

CHOPTALK · Jan 27, 2007

ProPokerPlayer said:
YOU have OFFERED to send them the $500 by another method right??

I offered that, even though I was not thrilled to send $500 bucks thru western union to pay high fees for only $236 bucks. They said that would not make a difference.

HuskerFan1 · Jan 27, 2007

i agree i think they should give you the 236...hell since its so tough anyways to withdraw from anywhere right now, you already gave them some rake in winning the 236 so the net coming out of their pocket is less than 236....if they throw you the bone, they A) establish a good relationship with a new signup B) your probably gonna give them a lot of business on that 236 and if you continue to win they will probably get back that 236 and a lot more in rake....

236 to pokerstars is like 23cents to me...

its nothing.....

Journeyman · Jan 27, 2007

Definitely a bum deal Chop, but I think if you had lost the $500 you would have still had your money oince you realized it never went thru.

CHOPTALK · Jan 27, 2007

Journeyman said:
Definitely a bum deal Chop, but I think if you had lost the $500 you would have still had your money oince you realized it never went thru.

There is no doubt, that if I would have lost the money, Pokerstars would not have been able to collect. This is not something that neither me nor PS knew before the deposit was made.

ProPokerPlayer · Jan 27, 2007

If you offered to send the $500 and they refused then post your entire story at pocketfives.com with the title--attn: Lee Jones --i need my money

He reads and posts there...

MasterPlan · Jan 27, 2007

Chop,

I know you weren't trying to defraud them, but PS is forced to conduct business this way. The global community we live in is chock full of scammers. One respected poster here publicly admitted opening 29 Mansion accounts when they were offering the free $1000 bet on Pittsburgh. This may have seemed normal to him as it served his interests. The reality is, he scammed Mansion. Scammers cause the online casinos to have to take hard stances, even if that means penalizing an honest player.

If a deposit is not paid, PS simply must confiscate the account. Lee Jones, PS manager, is probably the single most honest person in the offshore casino industry. He has repaid players that lost to "scammers" on many occasions.

Lee has gone out of his way to help players and make online gaming a better place. Last year a young man won 2 seats to the 2006 WSOP, in tournaments held at the same time, but at different poker rooms. Stars was one of the rooms. The other room wouldn't budge, they basically told the guy to choose who to represent, therefore losing a $12,000 WSOP pkg. Lee made a concession for him to use it in 2007. He recently confirmed it, to relieve the players worries, due to all the uncertainty surrounding online gaming.

CHOPTALK · Jan 27, 2007

MasterPlan said:
Chop,

I know you weren't trying to defraud them, but PS is forced to conduct business this way. The global community we live in is chock full of scammers. One respected poster here publicly admitted opening 29 Mansion accounts when they were offering the free $1000 bet on Pittsburgh. This may have seemed normal to him as it served his interests. The reality is, he scammed Mansion. Scammers cause the online casinos to have to take hard stances, even if that means penalizing an honest player.

If a deposit is not paid, PS simply must confiscate the account. Lee Jones, PS manager, is probably the single most honest person in the offshore casino industry. He has repaid players that lost to "scammers" on many occasions.

Lee has gone out of his way to help players and make online gaming a better place. Last year a young man won 2 seats to the 2006 WSOP, in tournaments held at the same time, but at different poker rooms. Stars was one of the rooms. The other room wouldn't budge, they basically told the guy to choose who to represent, therefore losing a $12,000 WSOP pkg. Lee made a concession for him to use it in 2007. He recently confirmed it, to relieve the players worries, due to all the uncertainty surrounding online gaming.

I agree, PS is very reputable, and there is 0 doubt that no matter how this turns out, I will countinue to play there without any hesitation.

All I need to do is make a phone call to someone with authority.

PokerStars is screwing me over IMHO. (WHAT DO YOU GUYS THINK?)

Member

New member

Member

FreeRyanFerguson.com

Member

FreeRyanFerguson.com

Member

FreeRyanFerguson.com

New member

I'll be in the Bar..With my head on the Bar

Member

I'll be in the Bar..With my head on the Bar

Member

Member

Member

Banned

Member

I'll be in the Bar..With my head on the Bar

New member

Member

Forum statistics

Share this page