I am shocked at Jet Blue's handling of this storm. They are the one airlines you never really hear having problems. All of a sudden they can't do anything right. I think they will recover just fine.
I will say it is pathetic that some of their employees were laughing at the people being stuck. Some people reported seeing baggage handlers laughing at them & the situation. Classless fucks if you ask me.
I will say it is pathetic that some of their employees were laughing at the people being stuck. Some people reported seeing baggage handlers laughing at them & the situation. Classless fucks if you ask me.
Jet Blue Fiasco Last Week
Some travelers trying to get away from the winter weather also know a thing or two about waiting. Jet Blue passengers on their way to Cancun were stuck on the tarmac at JFK Airport for ten hours yesterday. The plane couldn't take off because of bad weather. The passengers were eventually taken back to the terminal and offered refunds.
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The restrooms stopped working after a few hours. Unbelievable. wil.
Some travelers trying to get away from the winter weather also know a thing or two about waiting. Jet Blue passengers on their way to Cancun were stuck on the tarmac at JFK Airport for ten hours yesterday. The plane couldn't take off because of bad weather. The passengers were eventually taken back to the terminal and offered refunds.
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The restrooms stopped working after a few hours. Unbelievable. wil.
I think they need a good IT overhaul.
Read over the weekend they phoned all pilots and cabin staff to determine how many hours they could work in accordance with FAA regulations. If they couldn't get that from the computer how could they be expected to relocate aircraft to where they were needed in the most efficient manner?
Regarding the plane on the tarmac for 10 hours I understand passengers had to option to get off into police custody by causing a disturbance. Guess that could be an easy decision.
Read over the weekend they phoned all pilots and cabin staff to determine how many hours they could work in accordance with FAA regulations. If they couldn't get that from the computer how could they be expected to relocate aircraft to where they were needed in the most efficient manner?
Regarding the plane on the tarmac for 10 hours I understand passengers had to option to get off into police custody by causing a disturbance. Guess that could be an easy decision.
went through the same thing, ttinco...when i went to see the Patriots play down in Nashville.
It was drizzling rain...and had about 8 delays...on a two way trip...VERY poor customer service. For a simple three day trip...spent a good half of the trip in the airport. Trust me, it wasnt even raining enough for an umbrella & everyone else was running smooth as can be.
Remember this is the same outfit that kept a plane load of people on a plane for 10 hours, last week...common sense w/ their customer service is lacking.
Be sure to complain to them...they compensated me w/ a voucher for a future trip.
It was drizzling rain...and had about 8 delays...on a two way trip...VERY poor customer service. For a simple three day trip...spent a good half of the trip in the airport. Trust me, it wasnt even raining enough for an umbrella & everyone else was running smooth as can be.
Remember this is the same outfit that kept a plane load of people on a plane for 10 hours, last week...common sense w/ their customer service is lacking.
Be sure to complain to them...they compensated me w/ a voucher for a future trip.
They're still very good. I take a car service to JFK from NJ every time I have to fly somewhere and it's still the cheapest way to go. (They have limited flights from Newark)
And no joke, the easiest flight attendants ever!!! When I came back from Vegas, I gave the flight attendant my number. She called me the next day at 7am on her way to catch a flight. They must get these girls from the chicken ranch. I'm 2 for my last 3 flights with Jetblue and should have closed on the second flight.
:lolBIG:
And no joke, the easiest flight attendants ever!!! When I came back from Vegas, I gave the flight attendant my number. She called me the next day at 7am on her way to catch a flight. They must get these girls from the chicken ranch. I'm 2 for my last 3 flights with Jetblue and should have closed on the second flight.
:lolBIG:
arty:
