Just got this message back from Bodog after requesting a small payout on April 18th!
Thank you for contacting Customer Service. We sincerely apologize for the inconvenience of our current payout delays. After reviewing your account, we see that you are waiting to receive a payout in the amount of $500 being issued via Check by Mail from April 18. We have learned that a large number of checks that were processed from March 28, 2007 and on, have been delayed by our third party processor, which has affected a large number of our clients. The processor is restricted by the volume that they can process and have been facing other challenges as well which have all contributed to these delays. While we are doing everything we can, these payouts are being sent out by the processor in a more gradual fashion than we’re used to. You will be receiving your payout but at this moment we cannot project when with any degree of accuracy. Once we are on top of our current backlog, we expect to be back to the speedy payout system that has earned our company one of the best reputations in this industry. Again, we sincerely apologize for any inconvenience and we will work extra hard from a customer service standpoint to win back the respect of you and the rest of our clientele. Should you require further assistance, please do not hesitate to contact us. Best Regards,Customer Service Bodog.comPoker - Casino - Sportsservice@bodog.com1-888-263-0000
I'm going to request the rest of money when and if I receive my original payout. They sure don't have any problem taking money out of my checking account in a timely manner.
Thank you for contacting Customer Service. We sincerely apologize for the inconvenience of our current payout delays. After reviewing your account, we see that you are waiting to receive a payout in the amount of $500 being issued via Check by Mail from April 18. We have learned that a large number of checks that were processed from March 28, 2007 and on, have been delayed by our third party processor, which has affected a large number of our clients. The processor is restricted by the volume that they can process and have been facing other challenges as well which have all contributed to these delays. While we are doing everything we can, these payouts are being sent out by the processor in a more gradual fashion than we’re used to. You will be receiving your payout but at this moment we cannot project when with any degree of accuracy. Once we are on top of our current backlog, we expect to be back to the speedy payout system that has earned our company one of the best reputations in this industry. Again, we sincerely apologize for any inconvenience and we will work extra hard from a customer service standpoint to win back the respect of you and the rest of our clientele. Should you require further assistance, please do not hesitate to contact us. Best Regards,Customer Service Bodog.comPoker - Casino - Sportsservice@bodog.com1-888-263-0000
I'm going to request the rest of money when and if I receive my original payout. They sure don't have any problem taking money out of my checking account in a timely manner.
Bosox, my advice is to break up the payouts down to the max amounts Western Union will send you per withdrawal (Bodog gives one free WU payout weekly) and collect your money that way even if it takes several weeks. You will have the first payment in only a few days, and if you don't mnd paying fees for the second you can ask how often you can request WU withdrawals weekly and go that route. But like I said the first one is free every week at BODOG so you can also with a little patience save all fees..
Best of luck, wilheim
Best of luck, wilheim
I cashed out $3500 by courier on Saturday after it got approved. I'll let you know when I get it. I didn't realize there was a WU option or I would have used it. I'm using the money to go to Vegas in a week and a half. The money BETTER be here on time. They said ten days. When I found out that they had a WU option, I tried to change the payout method, but they checked and found out that the request had already been sent to their processor. But get this! I asked them if their processor was in Canada, and she said "No! They're in the USA!" Can't believe she admitted that. But if they are in the USA, and they are sending the money by courier, shouldn't the money be here the next day? I would think so. But they claim 10 days. I'll let you know.
