Very difficult grading requestion/problem

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Will try to give this situation to the best of my ability and would like input on how it should be handled by the book.

On the original lines page where you click on the wager that takes you to the confirm screen, Holliday was listed at plus 160 against MORNEAU. Down lower on the page he was also listed against Maglio and both were -115. I clicked on the plus 160 line to play him against Morneau. Somehow after this point, which was unkown to me until an email from the book well after the first round was over, that it was graded no action. Keep in mind Holliday won and also beat Maglio for what it is worth. It was graded no action due to the wrong header. The header allegedly said Holliday against Maglio, which was a completely seperate option lower on the wagering screen, which I did not play.

So there are two issues here. One of which, should the customer be responsible to notice a matchup change at the confirm screen? Obviously always look to make sure the odds didn't change or whatever and they didn't. Got my Holliday bet in at the 160, but allegedly, it said Maglio as the opponent when I confirmed. If the customer should not be reasonably expected to, then the bet I thought I was making is a winner as Holliday handled Morneau.

Other issue is if you do assume the customer should catch that, then is how it was then graded fair? There are two issues here. Would this be an obvious bad line situation in something like the home run derby, especially since it was their computer that messed it up? So after the event is over it is cancelled. Assuming it was not cancelled before Holliday and Mags were off and running, how can it be cancelled after the event. Essentially it seems as if the book is taking a free shot, on something caused by their system.

Please let me know what you guys think. I can give any more specifics if I missed something.
 

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sounds like you got free rolled and no, I wouldn't expect you to look at both the heading and the line. I would push it given the timing of the cancellation and the fact that he beat both of the guys in question. At a minimum you should be given the lesser odds, maybe you push it and offer to compromise with that.
 

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Bump, would like some more thoughts on this one. I know it is a little lenghty but needed to give all the facts as this is a strange one.
 

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ALWAYS check the confirm screen cause lines change at offshore books all the time, more some than others. BUT you should be graded a winner on the +160. Its their error if any not yours. Which book is this? Emailed after the first round,lol, thats when Holliday showed hes for real. Definitely should be graded as a +160 winner .

LOUIE
 

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ALWAYS check the confirm screen cause lines change at offshore books all the time, more some than others. BUT you should be graded a winner on the +160. Its their error if any not yours. Which book is this? Emailed after the first round,lol, thats when Holliday showed hes for real. Definitely should be graded as a +160 winner .

LOUIE


I always check for the line to have moved, but difficult to catch the name change when it has never happened before. The book was olympic. Somehow the name got changed on the matchup at the confirm screen. Not sure how this could happen, but very frustrating since he beat both who I was trying to bet against, and the guy the actual bet was confirmed against and not cancelled until after he beat him also.
 

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I always check for the line to have moved, but difficult to catch the name change when it has never happened before. The book was olympic. Somehow the name got changed on the matchup at the confirm screen. Not sure how this could happen, but very frustrating since he beat both who I was trying to bet against, and the guy the actual bet was confirmed against and not cancelled until after he beat him also.

If thats the case you were robbed. OLYMPIC of all books. IF they made an error it should've popped up on the confirm screen as to check your play as their has been a line change? Very surprised to hear this about Oly.

LOUIE
 

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I am going to try and give cliff notes so people don't have to read through that whole thing, which was not clear in spots.

I clicked on Holliday against morneau at plus 160 on the lines page. This takes you to the 60 second confirm page. Allegedly at this point it said it was Holliday against Ordonez. I did not catch the name change at this point, if it was even there, and played Holliday at plus 160.

After the first round was over, I got an email saying my bet was cancelled due to incorrect header. It said it was supposed to be against Morneau, which is what I thought I had bet the whole time.

He beat both of them as it turns out. Wager not cancelled until after the event was over, which is what I really have a problem with. If they took the bet as Holliday over Mags, I don't see how they can wait and cancel it after the event is over. The obvious line error doesn't seem appropriate for something such as a home run derby bet.
 

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If thats the case they didn't have much action on that prop which was obviously WRONG. lol, Holiday +160 vs Ordonez. But they should grade you as a winner since it wasn't caught till after the first round was over. Sounds fishy to me.There really wasn't any other action going on last night. They should've been on top of things on this derby prop. Maybe a black eye for Oly.

LOUIE
 

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If thats the case they didn't have much action on that prop which was obviously WRONG. lol, Holiday +160 vs Ordonez. But they should grade you as a winner since it wasn't caught till after the first round was over. Sounds fishy to me.There really wasn't any other action going on last night. They should've been on top of things on this derby prop. Maybe a black eye for Oly.

LOUIE


I understand the line is not correct, but it was due to their system changing the name at the confirm screen. Obviously, was not taking a shot at them. Seems if they didn't notice the problem until after the event is over that they got a free shot. Not accusing them of doing so, but it looks bad.
 

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I was also a victim of this.

I found out this morning and was quite shocked at their grading decision. The line certainly seemed in order when I placed the wager, as Holiday was a hude dog against all the big power guys. I certainly didn't recognize any type of mistake, and even thought it was kind of sucker play but I played it anyway for entertainment value. Of the thousands and thousands of wagers I have made at Olympic through the years this has never occurred. I wouldn't even think of checking the accuracy of the names on the second screen, as I figured they must be downloaded from the first screen, making a name change like this impossible.

Guess I could understand if they canceled before the game and gave everyone a chance to make new wagers. But to do so immediately after the contest is pretty cheesy. This would be similar to grading a TD prop for Peyton Manning no action because they spelled "Peyton" with an "A" instead of an "E". This kind of move makes me a little nervous about Olympic. Hope they are OK.
 

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I understand the line is not correct, but it was due to their system changing the name at the confirm screen. Obviously, was not taking a shot at them. Seems if they didn't notice the problem until after the event is over that they got a free shot. Not accusing them of doing so, but it looks bad.

I agree with you 100% buddy.

LOUIE
 

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did they refund all the wagers on that prop? Did they let any other losing bet stand with anyone? That is what I would be trying to find out.

This looks like an honest mistake on their part, but they should compensate you somewhat for what could be perceived as a free shot at your money.
 

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did they refund all the wagers on that prop? Did they let any other losing bet stand with anyone? That is what I would be trying to find out.

This looks like an honest mistake on their part, but they should compensate you somewhat for what could be perceived as a free shot at your money.


I spoke with a manager a little while ago. There is really no good way to handle it. I do believe them that other side was refunded. Didn't get specifics about how much was bet one way or the other. There are really only two ways to handle it. One, is how they did as they claim to have not caught the problem until they went to grade the matchups, which I tend to believe them. The other is to push the losers and pay the winners, which he said a different time of year might be a more viable option. Or meet in the middle somewhere with some Bonus Plays, which I didn't think of until now.

It is very frustrating, but will just let it go as I believe an honest mistake was made, given their reputation and his apology.
 

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