This may be kind of long but stay with me here.. It all sounds really fishy and I'm ready to high-tail it for greener pastures.
So I opened a new account with Bet U.S. on Sunday. Funded it via Credit Card. I was originally going to use WU or Moneygram, but the nearest stores were closed. I figured I'll just fund it by CC, and then use WU for future reloads.
This evening around 5:30, I noticed that there was an extra $100 in my account, labled "Transfer Credit". I thought this was strange, and checked my bank but found nothing out of the ordinary. I called Customer Service and no one could figure out what was going on. The rep said he would call me back.. 5 hours later.. nothing.
I called back and another rep checked into it. She said I would get a call back from her supervisor. At this point I was reluctant to get off the phone and felt like I was getting the run around. The "supervisor" did call me back about 20 min. later and attempted to explain the whole thing. The explanation sounded pretty fishy to me and he was talking very quickly, nonchalantly and throwing about financial terms. I made him explain it multiple times just to make sure he wasn't talking bullshit.. I'm still not convinced.
He said something along the lines of "The first time they tried to do the transaction, they couldn't pick up pre-authorization, or
bank wouldn't release the pre-auth state or
they can't touch the money once in that state" and "the bank isn't gonna go through the trouble to try and get it back from this "limbo state" so they put it in my BetUS account . Apparently they ran the transaction another time, maybe through a diff "department" ( probably another third party) and it went through just fine. So they were going to contact me to see what I wanted to do with it - either keep it in my BetUS account, or refund the money back to my card.
I told him I thought it sounded VERY fishy, and that it was ironic to me that a bank and a sportsbook don't care about the money and I am the winner in such a mix up. It just doesn't sound realistic. I asked him if I was going to get another charge for $100 to my card randomly in a couple days, and would that be THIS $100 ? I told him that it was not a good start to any kind of "relationship" I may have with them.
My decision was to have them refund the money back to my card. I still feel like i'll get hit with a charge in a few days and that it was the right thing to do b/c I'll have that $100 in there shortly. They already removed it from my BetUS account labled "<table class="grid" id="m_m_M_m_gvTransactionList" style="border-collapse: collapse;" border="0" cellspacing="0"><tbody><tr class="grid-header"><th scope="col">Trans Date </th><th scope="col">Description </th><th scope="col">Amount </th><th scope="col">Balance </th><th scope="col">Detail </th><th scope="col"> </th> </tr><tr class="grid-row1"> <td>
</td><td>Oct 30, 2007 09:39 PM</td><td>Deposit Refund - CC ...</td><td>$100.00</td></tr></tbody></table>
I'll wait to see in a few days if it actually hits my card or if they are just fixing some error.. either way, I don't know where this extra $100 came from, and I'm not thrilled about it. I don't like money confusion. I wish I had read some of the stuff here about BetUS earlier so I may leave them altogether anyway, but I just wanted to get some opinions from you guys. What do you think? Scam? What should I do?
TIA
So I opened a new account with Bet U.S. on Sunday. Funded it via Credit Card. I was originally going to use WU or Moneygram, but the nearest stores were closed. I figured I'll just fund it by CC, and then use WU for future reloads.
This evening around 5:30, I noticed that there was an extra $100 in my account, labled "Transfer Credit". I thought this was strange, and checked my bank but found nothing out of the ordinary. I called Customer Service and no one could figure out what was going on. The rep said he would call me back.. 5 hours later.. nothing.
I called back and another rep checked into it. She said I would get a call back from her supervisor. At this point I was reluctant to get off the phone and felt like I was getting the run around. The "supervisor" did call me back about 20 min. later and attempted to explain the whole thing. The explanation sounded pretty fishy to me and he was talking very quickly, nonchalantly and throwing about financial terms. I made him explain it multiple times just to make sure he wasn't talking bullshit.. I'm still not convinced.
He said something along the lines of "The first time they tried to do the transaction, they couldn't pick up pre-authorization, or
bank wouldn't release the pre-auth state or
they can't touch the money once in that state" and "the bank isn't gonna go through the trouble to try and get it back from this "limbo state" so they put it in my BetUS account . Apparently they ran the transaction another time, maybe through a diff "department" ( probably another third party) and it went through just fine. So they were going to contact me to see what I wanted to do with it - either keep it in my BetUS account, or refund the money back to my card.
I told him I thought it sounded VERY fishy, and that it was ironic to me that a bank and a sportsbook don't care about the money and I am the winner in such a mix up. It just doesn't sound realistic. I asked him if I was going to get another charge for $100 to my card randomly in a couple days, and would that be THIS $100 ? I told him that it was not a good start to any kind of "relationship" I may have with them.
My decision was to have them refund the money back to my card. I still feel like i'll get hit with a charge in a few days and that it was the right thing to do b/c I'll have that $100 in there shortly. They already removed it from my BetUS account labled "<table class="grid" id="m_m_M_m_gvTransactionList" style="border-collapse: collapse;" border="0" cellspacing="0"><tbody><tr class="grid-header"><th scope="col">Trans Date </th><th scope="col">Description </th><th scope="col">Amount </th><th scope="col">Balance </th><th scope="col">Detail </th><th scope="col"> </th> </tr><tr class="grid-row1"> <td>
</td><td>Oct 30, 2007 09:39 PM</td><td>Deposit Refund - CC ...</td><td>$100.00</td></tr></tbody></table>
I'll wait to see in a few days if it actually hits my card or if they are just fixing some error.. either way, I don't know where this extra $100 came from, and I'm not thrilled about it. I don't like money confusion. I wish I had read some of the stuff here about BetUS earlier so I may leave them altogether anyway, but I just wanted to get some opinions from you guys. What do you think? Scam? What should I do?
TIA
