Requested a Fed Ex payment on a Friday in early November and it arrived on Monday, so only three days including the weekend, which is excellent speed.
Requested another Fed Ex payment eight days ago and it has not come yet. It was taken out of my account the same day as the request, and they insist it was sent that day. Almost certainly it was not, since 1) I haven’t gotten it yet, and there’s no way Fed Ex itself takes over a week to deliver a package once it’s in their hands, and 2) They are unable to provide me a tracking number, which they would have if in fact they had already sent the package.
So all I know for now is there’s some kind of delay and they’re willing to lie about it. I just have to hope it’s a fairly short delay, and that it’s not indicative of some more significant issues with this book.