Gentlemen,<?xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" /><o></o>
<o> </o>
I have given great thought on this unfortunate situation and regardless of win or loss my only intention is to do the right thing. The account holder violated the specific Bet Jamaica nickel limits / no dupes by placing multiple nickel tickets. This was recently discovered when a winning ticket was flagged for time check. The account was audited and discovered other violations had also recently occurred. The balance correction was made with both refunds and forfeitures.<o></o>
<o> </o>
However despite the pop-up limit message there are a couple of valid points to also be considered to be completely fair. <o></o>
<o> </o>
1.) The account did have an opportunity to lose the wagers.<o></o>
2.) The bets were placed on correct odds.<o></o>
3.) Some people that I do respect also felt since the horse software didn’t block duplicate tickets that the pop-up limit message should have been more detailed.<o></o>
<o> </o>
For security purposes I have a couple of remaining questions to ask the account holder. I have emailed the account holder to contact me today so that we may resolve and conclude this situation by honoring the duplicate nickel horse ticket in question.<o></o>
<o> </o>
Thank you all for your assistance and feed back and support in discussing this situation.<o></o>
<o> </o>
Please feel free to contact me personally at anytime.<o></o>
<o> </o>
Scotty<o></o>
<o> </o>
800 329 2640<o></o>
www.betjm.com <o></o>
<o> </o>
I have given great thought on this unfortunate situation and regardless of win or loss my only intention is to do the right thing. The account holder violated the specific Bet Jamaica nickel limits / no dupes by placing multiple nickel tickets. This was recently discovered when a winning ticket was flagged for time check. The account was audited and discovered other violations had also recently occurred. The balance correction was made with both refunds and forfeitures.<o></o>
<o> </o>
However despite the pop-up limit message there are a couple of valid points to also be considered to be completely fair. <o></o>
<o> </o>
1.) The account did have an opportunity to lose the wagers.<o></o>
2.) The bets were placed on correct odds.<o></o>
3.) Some people that I do respect also felt since the horse software didn’t block duplicate tickets that the pop-up limit message should have been more detailed.<o></o>
<o> </o>
For security purposes I have a couple of remaining questions to ask the account holder. I have emailed the account holder to contact me today so that we may resolve and conclude this situation by honoring the duplicate nickel horse ticket in question.<o></o>
<o> </o>
Thank you all for your assistance and feed back and support in discussing this situation.<o></o>
<o> </o>
Please feel free to contact me personally at anytime.<o></o>
<o> </o>
Scotty<o></o>
<o> </o>
800 329 2640<o></o>
www.betjm.com <o></o>