DirecTV is borderline useless

Search
JakeT.

JakeT.

New member
Joined
Apr 21, 2002
Messages
28,149
Tokens
I just cancelled. I have never seen such horrible customer service in my life. The call center in India or wherever it is constantly fucks up everyone of my simple requests and when I finally get a guy in retention to repair the stuff they've messed up, he tells me that there is nothing he can do. Just a total runaround. I had to call at least 5-10 times each month I had these jokers. Going to go to Dish Network or Cable.

Anyway, I'm pissed and this whole experience has been a total joke of customer service.
 
JakeT.

JakeT.

New member
Joined
Apr 21, 2002
Messages
28,149
Tokens
I have had Dish, DirecTV, and Cable One in the past. DirecTV easily has the worst customer service, with Dish second, and Cable 3rd. They all have horrible customer service but at least Cable One doesn't have overseas call centers where I can't understand what is going on. Other than that, they all stink.

PS, I just signed up for Cable One. Gonna have to go to the bars to watch NFL this season but I'll survive. Never going back to DTV again.
 
JakeT.

JakeT.

New member
Joined
Apr 21, 2002
Messages
28,149
Tokens
Bump cause I'm still pissed.
 
djmatt

djmatt

New member
Joined
Feb 7, 2007
Messages
3,142
Tokens
do a little research.. they might have cracked that DS2 system or whatever they hell it was with the DSS dishes (DirecTV)

why pay when you get it for free??
 
JakeT.

JakeT.

New member
Joined
Apr 21, 2002
Messages
28,149
Tokens
djmatt said:
do a little research.. they might have cracked that DS2 system or whatever they hell it was with the DSS dishes (DirecTV)

why pay when you get it for free??
Click to expand...

I have no idea what DS2 or DSS means...
 
bulldogboogers

bulldogboogers

''AKA'' MONGO SLADE FROM BROOKLAND, NY
Joined
Mar 20, 2007
Messages
815
Tokens
jakethompson said:
I just cancelled. I have never seen such horrible customer service in my life. The call center in India or wherever it is constantly fucks up everyone of my simple requests and when I finally get a guy in retention to repair the stuff they've messed up, he tells me that there is nothing he can do. Just a total runaround. I had to call at least 5-10 times each month I had these jokers. Going to go to Dish Network or Cable.

Anyway, I'm pissed and this whole experience has been a total joke of customer service.
Click to expand...
my wife & i cancelled ours two months ago. we got sick and tired of the reception going out all the time when the winds blow hard. plus at&t had a special going on a "new" thing called u-verse ! we got the u400 package plus highspeed internet,plus home phone, plus two cell phones. and check this out our home phone only cost us 5.99 a month now. only for local calls !! karen my wife says this will save us over 80.00 bucks a month. with the package we got we get over 550 stations, 10 showtimes,6 starz,10 hbo's 7 cinemax's and more sports then i know what to do with. my wife has a big note on are home phones saying"do not use !!! use the cell phone !!!! from what she has told me..... we have free min's on them. :lolBIG:
 
BadCo

BadCo

New member
Joined
Jun 25, 2005
Messages
7,018
Tokens
bulldogboogers said:
my wife & i cancelled ours two months ago. we got sick and tired of the reception going out all the time when the winds blow hard. plus at&t had a special going on a "new" thing called u-verse ! we got the u400 package plus highspeed internet,plus home phone, plus two cell phones. and check this out our home phone only cost us 5.99 a month now. only for local calls !! karen my wife says this will save us over 80.00 bucks a month. with the package we got we get over 550 stations, 10 showtimes,6 starz,10 hbo's 7 cinemax's and more sports then i know what to do with. my wife has a big note on are home phones saying"do not use !!! use the cell phone !!!! from what she has told me..... we have free min's on them. :lolBIG:
Click to expand...


Link please,my wife insist we have a land phone and I want it gone.

Will you get the MLB as we have dishnetwork and not avaliable.
 
bulldogboogers

bulldogboogers

''AKA'' MONGO SLADE FROM BROOKLAND, NY
Joined
Mar 20, 2007
Messages
815
Tokens
o-yes...... one more thing !! every month we only get "one" bill !! for the t.v, high speed internet, home phone, & two cell phones !!:lolBIG:
 
trytrytry

trytrytry

Member
Handicapper
Joined
Sep 21, 2004
Messages
22,529
Tokens
have had them for 11 years and have needed to call them only once...best service out there.
 
TTinCO

TTinCO

.
Joined
Sep 21, 2004
Messages
28,775
Tokens
I know that people love Dtv for their sports packages, but I know exactly how Jake feels. Their tech support can be f'ing brutal.
 

Donnybasbl

Undercover Spelling and Grammar Police
Joined
Sep 2, 2005
Messages
1,799
Tokens
:lol:
jakethompson said:
I just cancelled. I have never seen such horrible customer service in my life. The call center in India or wherever it is constantly fucks up everyone of my simple requests and when I finally get a guy in retention to repair the stuff they've messed up, he tells me that there is nothing he can do. Just a total runaround. I had to call at least 5-10 times each month I had these jokers. Going to go to Dish Network or Cable.

Anyway, I'm pissed and this whole experience has been a total joke of customer service.
Click to expand...

What are all of your "simple requests"? I've had Directv for years and the only time i've called them is to order or cancel sports packages.
 
You must log in or register to reply here.

Forum statistics

Threads
1,108,192
Messages
13,449,290
Members
99,400
Latest member
steelreign

Share this page

The RX is the sports betting industry's leading information portal for bonuses, picks, and sportsbook reviews. Find the best deals offered by a sportsbook in your state and browse our free picks section.FacebookTwitterInstagramContact Usforum@therx.com
@2023 TheRX. All rights reserved.21+. Bet Responsibly: If you or someone you know has a gambling problem, seek help at 1-800-Gambler