I requested a $1000 check from my account at WSEX on 2/17/08 and that amount was deducted the same day. It has been 36 days and I have yet to receive payment. My initial e-mail was answered with a stock boiler plate reply citing payment processor difficulties. The 2nd inquiry was not even answered. Other top tier books such as 5 Dimes, Greek, Bet Jam, etc. have managed to find a way to pay on a timely basis. I have had an account at WSEX for many years and am somewhat less than ecstatic about their new delay program. Are there others out there experiencing the same problems?
36 days for regular mail delivery is a joke. They are clearly holding the funds before cutting the check and placing it in the mail. While I believe they are a solid book, holding funds and slow paying winners is bullshit. I haven't posted up with WSEX for probably a year now because of this.
Time to move past the neteller/instadebit funding issues.
Time to move past the neteller/instadebit funding issues.
one week for a federal express envelope (at 50 dollars) is inexcusable
one month for a regular mail withdrawal just as inexcusable
are processors experiencing trouble when you attempt to make your deposit? of course not.
personally, id never withdraw regular mail. too much ambiguity and uncertainty. but 30+ days is laughable.
and there is not a destination in the world that federal express does not deliver to for $40 at most, and in 2-3 days no less.
wsex should be better than this. very good book but no need for this kind of wait.
one month for a regular mail withdrawal just as inexcusable
are processors experiencing trouble when you attempt to make your deposit? of course not.
personally, id never withdraw regular mail. too much ambiguity and uncertainty. but 30+ days is laughable.
and there is not a destination in the world that federal express does not deliver to for $40 at most, and in 2-3 days no less.
wsex should be better than this. very good book but no need for this kind of wait.
Guys-
I have read your responses to my thread and here is my assessment. There is a serious problem with WSEX and their inability to make payouts on a timely basis. I sent the e-mail as documented below a few days ago and was not even afforded the courtesy of a response:
I requested a payout of $1000 on 1/17/08 and that amount was immediately deducted from my account. That was 35 days ago (23 days after deducting weekends and holidays). While I understand that you might be having trouble with your payment processor, I feel that taking this amount of time is excessive and does violate the parameters of the disclosure on your website stating "Regular mail may take up to 20 days for delivery". Please let me know when I can expect payment. No "canned responses" please. Thank you.
At what point does WSEX get a free pass because of their past record of being a top tier book and paying on time? Are here other problems that we do not know about? Their lack of communication and failure to answer my e-mail does make me uneasy. I handle all elements of my business honorally and the only thing I ask in return is to be paid on a timely basis when, on rare occasion, I do win. Compared with Bet Jamaica, Greek and 5 Dimes where I also have accounts, 37 days and waiting does seem excessive.
I have read your responses to my thread and here is my assessment. There is a serious problem with WSEX and their inability to make payouts on a timely basis. I sent the e-mail as documented below a few days ago and was not even afforded the courtesy of a response:
I requested a payout of $1000 on 1/17/08 and that amount was immediately deducted from my account. That was 35 days ago (23 days after deducting weekends and holidays). While I understand that you might be having trouble with your payment processor, I feel that taking this amount of time is excessive and does violate the parameters of the disclosure on your website stating "Regular mail may take up to 20 days for delivery". Please let me know when I can expect payment. No "canned responses" please. Thank you.
At what point does WSEX get a free pass because of their past record of being a top tier book and paying on time? Are here other problems that we do not know about? Their lack of communication and failure to answer my e-mail does make me uneasy. I handle all elements of my business honorally and the only thing I ask in return is to be paid on a timely basis when, on rare occasion, I do win. Compared with Bet Jamaica, Greek and 5 Dimes where I also have accounts, 37 days and waiting does seem excessive.
