Free payout is a nice feature..certainly hope they keep this for a while.
Yes, the .20 cent line on bases can be beat at other books..but you know you are getting paid @ bookmaker/cris. There are a few low juice books I would feel as comfortable with as bookmaker, but aside from matchbook, how many are giving limits as high as bookmaker on totals/runline.
As far as the book to book transfers, I agree the price is way too steep. Others do this for free. I assume they do this just because they dont want to mess with the transfers, espc for smaller amounts or be used for their easier deposit methods with players depositing there and then xfer'ing to another book.
Overall they have their niche, and if you fit into it they are great. If you dont, there are clearly books that are better for you out there. Its the state of the industry today..no one large book can satisfy everyone's needs. Bookmaker does a good job though for the most part (providing you don't count on the first level of customer service for too much). My 2 biggest complaints there are the cost of book 2 book and c/s.