Wireless Router help

Uno · Jun 28, 2008

I just changed yesterday from Road Runner Cable internet to a local company that services my community called "EnTouch Systems."

The internet works fine when I plug directly from the wall to the computer (modem that does the phone and internet is mounted in master closet now and runs through the walls and out outlets) but when I attempt to set up my Linksys WRTP54G (Linksys+Vonage from when we had Vonage) it does not work.

When I run the setup CD it came with it gets all of the way to the end then I get a pop up saying there is no internet and to unplug my modem for 60 seconds which I then do but it accomplishes nothing.

When I call Linksys they say it will be $29.99 if I want service because it is outside of a year.

Can anyone help?

joeyfitzclick · Jun 28, 2008

Have you connected your modem to the router and then the router to your PC/Laptop using the wires ?

If so did it work ?

Uno · Jun 28, 2008

yes i did do that and no it did not work. i hooked it up the same way we always have using the software that walks you thru it.

joeyfitzclick · Jun 28, 2008

The problem is with your router then. The internet worked fine wirelessly the last day you had your old set up ?

Did you try the reset button at the back ? You need to stick a safety pin in the hole at the back and hold for 5 seconds.

ShaneFalco · Jun 28, 2008

ask your avatar guy for assistance

Uno · Jun 28, 2008

i will have my revenge falco...

Joey, router worked great up until i unplugged the old one to plug in the new one. Even when I spoke with Linksys they said they could help me it would just cost 30 bucks which i could buy something new for 50 so what the hell.

But I don't want to buy something new as I am sure this one is perfectly fine.

And I have done the reset button.

RickA · Jun 28, 2008

Did you try going into the router admin panel and running the setup wizard?

I had a similar issue when I upgraded my COX service and ended up getting a new router.

Fishhead · Jun 28, 2008

I use VisionJet for my laptop.........it's free, its as fast as anything out there, and it works all over the country.

Why anyone would pay $60 a month for an internet card is beyond me.

Cusipz · Jun 28, 2008

Fishhead said:
I use VisionJet for my laptop.........it's free, its as fast as anything out there, and it works all over the country.

Why anyone would pay $60 a month for an internet card is beyond me.

VisionJet??

Uno · Jun 28, 2008

RickA said:
Did you try going into the router admin panel and running the setup wizard?

I had a similar issue when I upgraded my COX service and ended up getting a new router.

sure did Rick. i run it and i get to the 13th step and it searches for a connection and when it does not find one you are at a dead end with the software.

michael777 · Jun 28, 2008

VisionJet? help me out fishhead

audude · Jun 28, 2008

if you have xp go to linksys website and download there program and it will set it up for you

Uno · Jun 28, 2008

been there and done that.

Buster · Jul 14, 2008

hearing rumbles that vonage is now close to 40 bucks...just another piece of crap corporate company that lured people in

bilbal · Jul 14, 2008

you probably just need to call EnTouch and tell them you've added a router to your home system.

Uno · Jul 14, 2008

btw i fixed this by buying a new router.

BAGIANT · Jul 14, 2008

So there was a problem with the old router.

Uno · Jul 14, 2008

stuckinvegas said:
So there was a problem with the old router.

yes it was made by linksys. but no not really just i could not get it to work and they wanted 30 bucks to tell me how to make it work.

Torgo · Jul 15, 2008

Fishhead said:
I use VisionJet for my laptop.........it's free, its as fast as anything out there, and it works all over the country.

Why anyone would pay $60 a month for an internet card is beyond me.

enlighten us plzzzzzzzzz