Just got off the phone with a supervisor at CaribSports where I have a small amount of money deposited and haven't touched in a while. Checked on my account to see I had $162.20 in my account with a [$250 credit] ?. Now I dont read all the rules at these books I play [and that's my fault] but for the most part over the years most have been pretty much the same rules. You make a deposit, they give you a bonus, you meet your rollover and once that's met that money's yours to do with what you want. Play some more or withdraw. I deposited $500 last June, made over 70 plays and 13 months later still had a balance of $162.20. I decided to pull it out and put it in 5 Dimes, so I called to inquire what was the best way to transfer it. Clerk told me I had $250 on credit so I would be unable to take any money out or I would have a negative balance. WTF! The rollover was 5 times he told me but the $250 bonus was just money to play with to make myself some "extra" money. Now..either i'm pretty naive to the Offshore way of doing business these days or this outfit is running some frickin bullshit practices. NEVER had I heard of this before. Is this common practice? They give me a 50% bonus and I play with it for 13 months meeting my rollover many times over and in the end i cant take my remaining monies out? I was pissed and let him know it as civil as I could. I know it's my fault for not 'reading the fine print" but that sure didn't seem like fair business practice to me. Anyone else play here?
Or am I the only dope?
Or am I the only dope?
