Same as Defying. Tried comcast, but absolutely love DTV.
Comcast Horror Story...
When I moved, I was told I wasn't allowed to have DirectTV here (I do now BTW) I took a half of day at work bc Comcockistic said they would be here from Noon to 4pm. They didn't show until 8pm! I was charged 17 for instillation.. I called and said thats not ok considering I had to wait so long. They agreed to credit me... Ok cool... Well..
Couple Weeks later I have people over for a UFC PPV... I try to order the PPV and cant. They said I can't because I have a "past due balance" of $17. However, this really isn't a past due balance, because it takes 90 days for the $17 credit to go through. I agrue and argue, trying to help them understand that they are NOT allowing me to BUY THEIR SERVICE because THEY OWE ME MONEY... They said there was nothing I could do. I finally gave in after talking to 3 people, only one nice one, and said okay Ill pay the $17 now.. They said I could BUT the Payment wouldnt go through for 24 hours... Meaning I would still have this fake past due balance, therefore unable to order any PPV. After more talking, they said there was absolutely no way around it.... I was in disbelief...
A DirectTV Example...
I had a UFC PPV that the HD picture kept messing up. It wasn't too bad. I called just to see if I could fix it, because it was a small noisance... They were able to, and gave me the next PPV Free. I LOVE EVERYTHING ABOUT DIRECTTV... They are slightly more expensive than Dish, but if you are a sports fan, its a must!