I got bored so I thought I'd make a small deposit at Bodog and play in their casino. I lose, of course and a few dyas later I get this email
Unfortunately, due to a brief technical issue on January 23rd your deposit for $25.00 was not processed successfully to your credit or debit card. We have already cancelled the affected transaction in your Bodog account. We kindly ask that you contact us within the next 24 hours to repurchase this deposit and resolve this matter. We greatly appreciate your patience and understanding with this matter. Please rest assured, we are working diligently with our providers to ensure that issues like this are kept to a very minimum. If you have any questions or concerns, please do not hesitate to contact us.
Best Regards,
Bodog Financial Services
financialservices@bodog.com
1-866-502-3365
So now my odog account is -$25.00 and according to my card statement the deposit went through...there are NO pending transactions on my statement. So their screwup becomes MY problem???
FUCK THEM!!!
I replied to the above email twice and got no replies. I told them I'm not send another dime untill I get my money returned to my card...I even sent copies of the statement showing no pending transactions and a zero available balance on the Visa gift card I used for the deposit.
Unfortunately, due to a brief technical issue on January 23rd your deposit for $25.00 was not processed successfully to your credit or debit card. We have already cancelled the affected transaction in your Bodog account. We kindly ask that you contact us within the next 24 hours to repurchase this deposit and resolve this matter. We greatly appreciate your patience and understanding with this matter. Please rest assured, we are working diligently with our providers to ensure that issues like this are kept to a very minimum. If you have any questions or concerns, please do not hesitate to contact us.
Best Regards,
Bodog Financial Services
financialservices@bodog.com
1-866-502-3365
So now my odog account is -$25.00 and according to my card statement the deposit went through...there are NO pending transactions on my statement. So their screwup becomes MY problem???
FUCK THEM!!!
I replied to the above email twice and got no replies. I told them I'm not send another dime untill I get my money returned to my card...I even sent copies of the statement showing no pending transactions and a zero available balance on the Visa gift card I used for the deposit.