SportsOptions Update issues

RickA · Feb 5, 2010

We released a new version of SportsOptions last night, and unfortunately it had a conflict with some users' settings, causing them to lose their column settings.

If you get a blank screen when you log in, you will need to re-setup your columns. To do this, do the following (you can also call our office - 866-736-3950 or 702-835-1743 - and we will walk you through the setup):

1. From the Setup menu, select Columns.
2. Close the Column Setup Notes window.

First, setup your Fixed Left columns:
1. In 'Move to/from' section, click 'Fixed Left'.
2. From the 'Information columns' add the columns you want to see on the left side of your odds screen. The typical setup is: Details, Date/Time, Game #, Team Names, Record.
3. To add an opening line column, click on the 'Opener' check box, and then select the sportsbook that you want to use for the opening line. You can add multiple opening line columns.

Now setup your sportsbooks (Scroll) columns:
1. In the 'Move to/from' section, click 'Scroll'
2. From the 'Sportsbook columns', add the sportsbooks you want to see.

Click the 'Save' button when you are done.

I apologize for the inconvenience this has caused some users. We have already released another new version that fixed the bug.

Regards,
Rick

1cheater · Feb 7, 2010

RickA said:
We released a new version of SportsOptions last night, and unfortunately it had a conflict with some users' settings, causing them to lose their column settings.

If you get a blank screen when you log in, you will need to re-setup your columns. To do this, do the following (you can also call our office - 866-736-3950 or 702-835-1743 - and we will walk you through the setup):

1. From the Setup menu, select Columns.
2. Close the Column Setup Notes window.

First, setup your Fixed Left columns:
1. In 'Move to/from' section, click 'Fixed Left'.
2. From the 'Information columns' add the columns you want to see on the left side of your odds screen. The typical setup is: Details, Date/Time, Game #, Team Names, Record.
3. To add an opening line column, click on the 'Opener' check box, and then select the sportsbook that you want to use for the opening line. You can add multiple opening line columns.

Now setup your sportsbooks (Scroll) columns:
1. In the 'Move to/from' section, click 'Scroll'
2. From the 'Sportsbook columns', add the sportsbooks you want to see.

Click the 'Save' button when you are done.

I apologize for the inconvenience this has caused some users. We have already released another new version that fixed the bug.

Regards,
Rick

I don't have it, but nice job posting a resolution so quikly.

bellyputter · Feb 11, 2010

Their customer service is off the charts!

wilheim · Feb 12, 2010

Thanks to both #1Cheater and Bellyputter.

Two veteran Rxers who do not dispense praise for Rx sponsors lightly.

Thanks to both for your valued opinions...

Take advantage of SportsOtions free 7 day trial offer and experience the best line service in the industry. Click HERE to access the very easy to use sign up page for the free 7 day trial, no strings attached offer (no credit cards or private financial information required)..

Small - medium - large players can all benefit from having permanent access to a very affordable individually customizable version of SportsOptions.

The beauty of SportsOptions is that they are a work in progress constantly improving their product with new and innovative features that can only be found at SportsOptions...

Improve your chance of being a sucessful sportsbettor substantially by giving this outstanding product a try..You will not be sorry..

Thanks, wilheim

wilheim · Feb 22, 2010

Excelent point Bellyputter..

Their customer service is off the charts!

No doubt as all of the on site employees including all of the telephone operators at SportsOptions are up to speed on how the program works and treat all callers in a courteous and ready to help in anyway possible manner.

Very refreshing during these days of "your call is important to us, you are currently number 27 in line to speak to a technical advisor"..

wil..

FairWarning · Feb 22, 2010

LOVE the SO. Glad you sold me on it Rick.

Rick, I'll know in the next day or two if I'm coming out for March Madness.

Betallsports · Feb 22, 2010

FairWarning said:
LOVE the SO. Glad you sold me on it Rick.

Rick, I'll know in the next day or two if I'm coming out for March Madness.

Get a J O B.....:lol:

FairWarning · Feb 22, 2010

Betallsports said:
Get a J O B.....:lol:

I'm getting paid MORE on workmans comp thanks to this being my slowest time and I get paid an average on WC. What a country.

Better put me on post review now, I have 5 more weeks MINIMUM of this. Cubs Spring Training and Vegas in a week, could happen.

RickA · Feb 22, 2010

FairWarning said:
LOVE the SO. Glad you sold me on it Rick.

Rick, I'll know in the next day or two if I'm coming out for March Madness.

Thanks! Glad to hear it.

I am not sure if you can come to Vegas - didn't Obama say something about not using government money in Vegas??? @)

buddym · Feb 23, 2010

Not having Sport's Options is like going into a fight with a pen knife and the other guy has a bazooka. There is n o way to stay on top of the moves , injuries and scores without SO. They have the best product out there in my estimation. What sets them apart from the pretenders is the fact that they are never setting still on their product. About once a month Rick A comes out and say's, we have made a few changes. They just don't sit there and rake the profits in. They are like the company that puts thir money back into the product to make it better., not like the company that has a good thing and takes the money and runs, before long their product is not so good and everyone has caught up. You could pay for SO with one injury report that most everyone else either doesn't get or is at least a few minutes behind.

TheWolf · Feb 23, 2010

Rick & S.O, have been awesome........

Just wondering though.....Is there a way that when you type data in the notes column it can be saved from day to day or even overnight?
I'd actually like to be able to view the entire board from the night before (with closing numbers)the following morning, if that is possible. Thanks.

SportsOptions Update issues

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RickA

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1cheater

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bellyputter

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wilheim

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FairWarning

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Betallsports

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FairWarning

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RickA

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TheWolf

THINK OUTSIDE THE BOX.

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