betphoenix payouts?

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I played the free $50 hof game promo. I met the rollover, but they want a picture id before I can get my $ or even transfer it. Has everyone else encountered this?

Thanks
 
bucsfan67

bucsfan67

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yeah, many books require it.....u just show it once, however, and then you're good from then on..
 
BetPhoenix

BetPhoenix

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No sir...there is no deposit required to receive a withdrawal on the free promo. However, a deposit would always be a nice gesture though.(<)<
 

bdgear

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sending an ID for a free promo is not that much to ask for IMO send it and get paid.
 
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