Here is a conversation I just had with 5 dimes.
You are now chatting with 'Steve'
Steve: Hello. How may I assist you today?
adam: hi, i received an email asking to talk to tony, the general manager regarding a matchbook transfer
Steve: sure
Steve: Can you please confirm your account number and password?
adam: forgot the 5 on the account number in the beginning
Please wait while I transfer the chat to 'Tony'.
You are now chatting with 'Tony'
Tony: allow me a moment to pull up your account
adam: k
Tony: you have no net winnings at 5dimes
Tony: yet you have $6600 in transfers to matchbook
Tony: and zero transfers from matchbook
adam: ok
Tony: 5Dimes is not a funding bank for matchbook
Tony: your transfer request is denied
adam: how much have i wagered with 5dimes?
Tony: form this point forward you will only be allowed to transfer funds to matchbook that have been transfered from matchbook
Tony: so if you transfer $5000 from matchbook to 5Dimes, that is the amount you will be permitted to transfer back to 5Dimes
adam: i just withdrew 1k from bodog and i would deposit it right now but I was told i need to roll it over once before a transfer
adam: when did this start?
Tony: it started with your account today
adam: wow
Tony: i'm here here to be a bank for matchbook
Tony: you want to deposit with matchbook, then deposit with them directly
Tony: the new transfer is in effect as of now on your account
adam: and no one elses?
Tony: plenty of others
Tony: you're one of them
adam: so if i were to deposit 1k today and transfer 800 to matchbook what would happen?
Tony: you can't transfer anything to matchbook unless that amount has been transferred "FROM" matchbook
Tony: if we don't get a transfers from matchbook, then you're not sending anything to matchbook
adam: i also requested a withdrawl around 2 months ago and was never contacted that I did not have the right information on file, how come I was never contacted?
Tony: if you had a problem 2 months ago, you should have dealt with it 2 months ago
Tony: i'm here to deal with matchbook tranfers
Tony: *transfers
adam: i tried, as a general manager I am sure you deal with more than transfers to matchbook
adam: thanks for the customer service as football season is here
Tony: we have better processing, so of course we end up transferring to them
Tony: some people keep a delicate balance
Tony: others don't
Tony: you're one of the "others"
Steve: Hello. How may I assist you today?
adam: hi, i received an email asking to talk to tony, the general manager regarding a matchbook transfer
Steve: sure
Steve: Can you please confirm your account number and password?
adam: forgot the 5 on the account number in the beginning
Tony: allow me a moment to pull up your account
adam: k
Tony: you have no net winnings at 5dimes
Tony: yet you have $6600 in transfers to matchbook
Tony: and zero transfers from matchbook
adam: ok
Tony: 5Dimes is not a funding bank for matchbook
Tony: your transfer request is denied
adam: how much have i wagered with 5dimes?
Tony: form this point forward you will only be allowed to transfer funds to matchbook that have been transfered from matchbook
Tony: so if you transfer $5000 from matchbook to 5Dimes, that is the amount you will be permitted to transfer back to 5Dimes
adam: i just withdrew 1k from bodog and i would deposit it right now but I was told i need to roll it over once before a transfer
adam: when did this start?
Tony: it started with your account today
adam: wow
Tony: i'm here here to be a bank for matchbook
Tony: you want to deposit with matchbook, then deposit with them directly
Tony: the new transfer is in effect as of now on your account
adam: and no one elses?
Tony: plenty of others
Tony: you're one of them
adam: so if i were to deposit 1k today and transfer 800 to matchbook what would happen?
Tony: you can't transfer anything to matchbook unless that amount has been transferred "FROM" matchbook
Tony: if we don't get a transfers from matchbook, then you're not sending anything to matchbook
adam: i also requested a withdrawl around 2 months ago and was never contacted that I did not have the right information on file, how come I was never contacted?
Tony: if you had a problem 2 months ago, you should have dealt with it 2 months ago
Tony: i'm here to deal with matchbook tranfers
Tony: *transfers
adam: i tried, as a general manager I am sure you deal with more than transfers to matchbook
adam: thanks for the customer service as football season is here
Tony: we have better processing, so of course we end up transferring to them
Tony: some people keep a delicate balance
Tony: others don't
Tony: you're one of the "others"
