Awful Experience with Sportbet.com

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Dec 12, 2007
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After trying several times to make a deposit with my visa only to have the processor timeout time and time again I see that twice the amount that I originally wanted to deposit was charged to my card. When i call to have the money refunded (after 5 tries as no one picks up the phone) I am talked over by someone in their credit card department and essentially blamed for not calling them immediately so now I have to wait 3-5 business days to get my money back. Way to treat a loyal customer guys. Excellent customer service...I will never do business with them again.
 

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Clapton

Please accept our apologies regarding this matter. I can try to get your 2nd deposit back to you quicker than 3 to 5 working days if you want to send me your name, amount of the refund and your Sportbet.com account number at person19481950@yahoo.com.

However in a situation like this I can't guarantee that I get the funds any sooner than 3-5 business days, which means some time this week. I am willing to see if I can get Sportbet to expedite the refund for you tomorrow regardless..Totally up to you..Email me if you would care for me to try..


Apologies, wilheim
 

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Usually money will post to your account faster than they tell you it will. At least that's been my experience.
 

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Thanks W. I sent the info.

I'm more upset and the 2 guys that I spoke with. Both blamed me and hung up on me. Felt like we were back in the 90's talking to those two.

Thanks again!
 

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Clapton, I did not receive any email from you. Please send me Your name, Sportbet Account Number, and Amount of refund to wilheim@therx.com and a CC to person19481950@yahoo.com please if you would like me to see if I can get your funds returned a little quicker than 3 to 5 business days.


Thanks, wilheim
 

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Wil, just resent to both email addresses

- Grog...A gentleman in the credit card Dept. hung up on me. To be honest I had called him an idiot but that was because he wouldn't let me get a word in and was talking very loud and right on top of me and actually blaming me for their processor errors. It was surreal. I swear it felt like it was 1995 all over again and I was talking to some clown from ESB.
 

Kev

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I swear it felt like it was 1995 all over again and I was talking to some clown from ESB.

That made me laugh outloud. I had forgotten all about ESB. I'll never forget the day that I was in Reno and picked up a newspaper and saw an esb ad that said I could bet on games from home. That's how I got into all this. Great memory and thanks for the laugh.
 

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