Cris/Bookmaker Live Help A F*cking Joke

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Oct 16, 2008
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so im logged into my bookmaker account and I notice there is no in prog quarter box or live line box for monday night football. I keep waiting for them to appear and nothing happens. I know they have been promoting a new live betting thing a top the site for the past week or 2. everytime i go into it, its always completely usless things to bet.

1st play of the 8th drive in the 2h will be rush for gain, completed pass, other outcome etc.

I never see anything like pats -13.5 and over under 51 or some shit like that.

so i decide to contact live help and ask where the live lines are (mind you they were where they always have been for the dallas game last night). customer service rep tells me the live manager says everything is up sir. I tell him what he is missing, and he goes on to tell me to clear my cookies and my history and i might see the missing boxes (what the fuck is this guy smoking). so i tell him no, i talked to 3 friends who play there and none of them have it either. he told me to call in and talk to the guy.

so I call in and the live manager is a complete asshole. Im like hi im calling reguarding your live nfl line and in prog quarters. He says Im really busy, I don't have time to talk to you. Then he goes on to say if I make it quick, he might help. Asks me if im a cris player or bookmaker. I tell him the problem and he goes on to say everything is now in the live line (in gold section) for their new program they launched and hung up on me.
 

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so im logged into my bookmaker account and I notice there is no in prog quarter box or live line box for monday night football. I keep waiting for them to appear and nothing happens. I know they have been promoting a new live betting thing a top the site for the past week or 2. everytime i go into it, its always completely usless things to bet.

1st play of the 8th drive in the 2h will be rush for gain, completed pass, other outcome etc.

I never see anything like pats -13.5 and over under 51 or some shit like that.

so i decide to contact live help and ask where the live lines are (mind you they were where they always have been for the dallas game last night). customer service rep tells me the live manager says everything is up sir. I tell him what he is missing, and he goes on to tell me to clear my cookies and my history and i might see the missing boxes (what the fuck is this guy smoking). so i tell him no, i talked to 3 friends who play there and none of them have it either. he told me to call in and talk to the guy.

so I call in and the live manager is a complete asshole. Im like hi im calling reguarding your live nfl line and in prog quarters. He says Im really busy, I don't have time to talk to you. Then he goes on to say if I make it quick, he might help. Asks me if im a cris player or bookmaker. I tell him the problem and he goes on to say everything is now in the live line (in gold section) for their new program they launched and hung up on me.

That kind of disrespect is enough to make me never play there again.. I tried bookmaker 2 years ago and they had the same better than you attitude. Sorry kidman. thats fustrating..
 

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it seems to be getting better within the live program, but much more difficult then it was before. now you need 2 windows open and have to search through a bunch of useless crap to find what u wanted.
 

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like right now after raiders td, there is no new game total. total is 37, but frozen for betting even though we are in post td commericals


then they have who will win game raiders -150, denver +120


but they also offer who will win game raiders -140, denver by 1-7 pts +money, denver by 8 or more +money.


so who is betting raiders -150, when right below they are offering -140
 

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Nov 19, 2005
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Screw Bookmaker. I had a payout issue a few months ago for me that was the last straw. You shouldn't have to sweat for 1 month to get paid and get the run-around and lied to by customer service everytime you call.

I'm much happier since getting my money onto 5dimes. Prompt payouts and much better lines.
 

New member
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Nov 20, 2003
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Not sure about this situation but I have played at every major offshore at one time or another the past 10 years and the customer support I have received from Bookmaker is the best by far.
 

EJP

Beat The Odds
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Sep 21, 2004
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The problem with live line betting is line changes. It is very difficult to place a wager with the time a live line is available. Most offshore sportsbooks will only offer live betting lines during TV commercials, but not even all of them. For instance, if within the 30 yardline and a timeout is called (therefore commercial), some will not put a line up. Furthermore, it is even more difficult to place wager on a live event over the phone!!. Now about live help....usually the one answering/assisting in this department is just a CS/Wagering clerk and does not have all the answers at their fingertips.
 

Snitch hater
Joined
Sep 20, 2001
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Their previous live betting options were great. No need at all to change it. This new crap they have is ridiculous. Dont know if they are trying to copy the M or Bodog, but Bookmaker is too good to have petty crap like this on their live betting
 

New member
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Few days ago they had a college game line up that was already in the 3rd quarter...
 

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