I was transferred to Heritage Sports from Bet Jamaica. Deposited $2,500 cash (WU) There was a 30% "Bonus Play" bonus with a 3X rollover. I used the $2,500 last weekend & won ~$3,000. I did not use anything from the Bonus Play bonus. I requested a $2,500 payout from customer service. Was told I could not recieve a withdrawal until I hit the 3X rollover amount of $7,500 wagered. I told them to cancel my bonus for a Bonus Play & send a check for the $2,500. I was told I could not cancel the bonus (even though I never used it). This would not of happened if it was a Spiro book.