PC Help!

BAGIANT · Sep 24, 2011

While I was on the internet, something came up and told me it was a scan. Looked like something from Microsoft. So I let it scan, but when I realized it wasn't MS, I cancelled it, and shut down the PC.

But when I tried to restart it, it wouldn't restart. It would go to Boot, and System Restore, but when I tried System Restore, the screen would go blank and only have a cursor on the top left of the screen. Never have seen a virus like this. I've conquered these same type before, but I don't know what to do about this one. If I can't get online, I can't use anything I have to defeat these bastards.

Anyone out there have a suggestion?

KingofNicotine · Sep 24, 2011

Can you even turn on the computer?

Also the name of the fake computer scanner would help. I get these a lot and remove them all the time. You get them while looking for porn or streaming tv shows off the net.

ScottL · Sep 24, 2011

If you can get into safe mode try running system restore from there. When you are finally able to boot up I'd run the following:

1) Free online scanner from eset.com

2) Malwarebytes antimalware

3) TDSS Killer from kaspersky.com

4) Superantispyware

ScottL · Sep 24, 2011

Duplicate

KingofNicotine · Sep 24, 2011

Remember I asked you a while back for the name of your avatar? Well her name is Barbara Martins

ScottL · Sep 24, 2011

KingofNicotine said:
Remember I asked you a while back for the name of your avatar? Well her name is Barbara Martins

Are you the one calling and hanging up? OK, you found her. Just don't show up at our house!

KingofNicotine · Sep 24, 2011

You knew all this time? You wanted to keep her to yourself.

BAGIANT · Sep 24, 2011

Which key do you push for safe mode. I've forgotten.

KingofNicotine · Sep 24, 2011

I think it's F8. I just keep hitting it after the initial bootup screen otherwise it's too hard to hit it exactly at the right time. Make sure to enter safe mode with networking.