Why Bet Revolution doesn't deserve your business.

Search
Joined
Sep 19, 2009
Messages
1,573
Tokens
Why Bet Revolution doesn't deserve your business.

Until very recently, I had never placed a bet or made a deposit on Bet Revolution. I have a select few books that get the majority of my action because I feel safe having my money there and I have used them for years. Getting small contest payouts at new, smaller sites gives me the opportunity to try these sites out and see if I am interested in entrusting them with larger amounts of my money.

Recently I placed 2nd in a weekly NCAA Football contest, which gave me a $75 bonus account at Bet Revolution with an 8x rollover requirement. (I have no interest in giving free advertising to the website hosting the contests so I will not mention the site by name publicly.) The stipulations of the prize money are stated on the contest site as below:



$75 for 2nd place, 8x Rollover, Max Win $150 with no deposit.

The day I won the $75, I contacted the site that runs the contest, just to make sure the requirements to cash out were cut and dried.



Highlights of this email to remember:

-I spell out my intent to complete the rollover, and then cash out an amount greater than $150.
-Contest Manager explains what I would do to complete a cashout in this scenario.

There were more emails sent between me and Contest Manager to further clarify cashout requirements, such as the minimum deposit required after clearing rollover to allow a successful cashout, and the hold time for such a deposit before a cashout could be allowed.

On Dec. 19, 2011, the rollover requirement had been met, and my account sat at a balance of medium 3 digits. I sent an email to Bet Revolution asking how I could proceed with a cashout. A full business day passed, and on Dec. 20, 2011 at 5 PM I called their toll free number. I spoke to a CS representative named Robert, who told me he was happy to process a cashout for $150 and "trim the excess." This is a questionable term I have never heard used by a sportsbook employee. Only when pressed, he went on to explain that "trim the excess" meant any cash won in my account above $150 would be confiscated after I requested a cashout. He explained that in the rules it states that I have to make a deposit before winning a contest prize, if I want to cash out more than $150.



Again, the rules of the contest, in which there is no mention of a requirement to deposit prior to the contest being won. Also recall that I had discussed my intention to deposit *after* clearing the rollover with Contest Manager.

After the phone call with CS rep Robert I spoke to Contest Manager via email, repeating what I had been told, shocked at the completely different set of rules that were suddenly being used. At this point Contest Manager agrees to speak to Bet Revolution on my behalf in an attempt to secure the funds that I had won which were rightfully mine. Here is the email reply I received from Contest Manager.



Note the sentence, "You should be entitled to all winnings if a deposit is made and rollover meet [sic]" which would lead me to believe that this is what is normally allowed of contest winners.

At the same time I received an email from Bet Revolution, basically affirming what I had been told by CS rep Robert on the phone.



Things to note:

-In this email, they say that there is a max win of $150 because there was no deposit made during the winning week. In the phone call with CS rep Robert the same night, he told me I had to deposit before winning the contest. Their CS staff doesn't even know what the rules are.
-The phrase "place your withdrawal or continue enjoying the benefits of the revolution" sounds like an ultimatum. They have already said I am not entitled to more than $150 in winnings no matter how much I have actually won, or what my account balance is. If I decide to not withdraw and instead "continue to enjoy the benefits of revolution" what happens then? I keep betting but even if I win I can't cash out anything above $150. If I do cash out all the money above $150 disappears. What exactly is there to enjoy in that? This is insane.
-They link to the contest rules and conditions, which are the same ones I have shown twice in this post. There is no mention of a requirement to deposit before the contest or within a week. There is only a mention of depositing within a week to take advantage of a special bonus.



On Dec. 22, I hear back from Contest Manager. Bet Revolution has told him I am still only eligible for a maximum $150 cashout, no matter how much money I have won.

Within 4 hours of receiving this email from Contest Manager, the money above $150 is taken from my Bet Revolution account. Without notice, without warning, without an email from Bet Revolution or anyone, money is taken from my account. I had previously been told by CS rep Robert that they would "trim the excess" when I requested a cashout. I had not requested a cashout. Bet Revolution took it upon themselves to take the money from my account anyway.



Now I'm pissed. I email Contest Manager and let him know I'm not happy about any of this. He assures me that he's on my side, he fought for me to have access to all the money that I won, and shares with me an email from his contact at Bet Revolution that contains some very questionable, accusatory overtones.



Keep in mind I am a brand new customer who has never had any dealings with this book. And this is how I am viewed because I was fortunate enough to clear a rollover requirement? "Taking advantage" of a situation? All I did was clear the rollover and inquire about a cashout. "Clearly against the rules of the contest" - a completely ridiculous sentence when you consider that the rules are as convoluted and vague as they are.
More importantly than any of this is that Bet Revolution keeps referring to a rule that does not exist - a requirement to deposit before the contest or within a week of winning the contest. Nowhere in the rules is this stated! Only is it stated that you must deposit by the following Saturday to take advantage of a special bonus!

At this point I remind Contest Manager of our initial email contact, how I specifically asked him about depositing after clearing the rollover in order to make a cashout over $150, and how no mention was made of a timeframe requirement to do so. Contest Manager suggests that I contact Bet Revolution personally to find a resolution to this situation. Contest Manager also says that he will once again email his contact at Bet Revolution on my behalf.
5 days later I have heard nothing from anyone involved and email Contest Manager. He replies with a quoted email from Bet Revolution and the accusation tone is amplified even further.



Again, find Bet Revolution using phrases that paint me as some sort of criminal, and portray themselves as some sort of victim. He says I have tried to "circunvent [sic] the rules." I have shown "intention and premeditation"? He also says the "rules are VERY straightforward" which is ridiculous. Not even Bet Revolution staff can stick to the same story on what the rules are. On the phone Robert tells me I needed to deposit before winning the contest. Within a few hours an email tells me I had up to a week after winning the contest to deposit.

Contest Manager has clearly done all he can, so he gives me a contact at Bet Revolution named William. I make him aware of the entire situation beginning to end, and also inform him that I have seen the accusatory emails sent by him or his co-workers. William assures me I have done nothing wrong (hilarious) and everything is "normal procedure" and that I have misunderstood the rules - rules which Bet Revolution will stretch and twist to fit what purpose serves them. William offers me a wire transfer cashout for $150 and Bet Revolution will cover the fees. I refuse, and inform him that I will be taking this issue public.

If Bet Revolution is going to be a cheapskate book about a mid 3 figures sum, imagine what "rules" they will selectively enforce to part you from a substantial account balance. Bet Revolution doesn't deserve your business.

----------------------------

CLIFF NOTES:

-Poster wins $75 from contest, completes rollover, turns it into mid 3 figures
-Poster has never had any dealings with Bet Revolution before
-Bet Revolution cites unstated rule to refuse Poster cashout above $150
-Bet Revolution exchanges emails with contest management portraying Poster as having malicious intent although having done nothing wrong
-Bet Revolution takes mid 3 digits from Poster's account without notice and without a cashout being requested
-Bet Revolution is a cheapskate book that should not be trusted with any sum of money
 
Joined
Sep 20, 2004
Messages
20,303
Tokens
Thank you for posting this. I like to spread my & the guys I work with, cash around as many places as possible. I don't deal with books that want to play word games like that. This clearly rings of a book that should be avoided.
 
Joined
Sep 19, 2009
Messages
1,573
Tokens
Thank you for posting this. I like to spread my & the guys I work with, cash around as many places as possible. I don't deal with books that want to play word games like that. This clearly rings of a book that should be avoided.

Glad to hear this and glad I made an impact. It blows my mind how many books (and other business) are run with a complete lack of business sense. Because you and your friends won't be playing with them, Bet Rev has already lost more money than it would have been to pay me what I won.
 

Home of the Cincinnati Criminals.
Joined
Sep 20, 2004
Messages
19,492
Tokens
Dude, you read it was a $150 MAX cash out without a deposit....WTF are you bitching about?
 

Home of the Cincinnati Criminals.
Joined
Sep 20, 2004
Messages
19,492
Tokens
BTW, I play at Betrev, love them. Very opinionated on some lines, decent bonuses and fast payouts
 
Joined
Sep 19, 2009
Messages
1,573
Tokens
Dude, you read it was a $150 MAX cash out without a deposit....WTF are you bitching about?

Maybe you should actually read my post before commenting. The day I won the contest I contacted the contest to determine my requirements in terms of deposit and rollover. BetRev is making up rules as they go along as they see fit and should not be trusted. Good luck to you and your money there.
 

Member
Joined
Sep 21, 2004
Messages
4,245
Tokens
i have to side with the book on this one

i got 100fp from americas bookie i just emailed them today asking if there was a max cashout, and the rollover it was 15x 250...that means if the acct is at 400 i get 250 and they wipe the rest

ive got my account doubled, im betting small now just want to make the rollover and ill try to cashout...if they pay ill know they pay and then ill send again so there's no max on what i can win....
 
Joined
Sep 19, 2009
Messages
1,573
Tokens
i have to side with the book on this one

i got 100fp from americas bookie i just emailed them today asking if there was a max cashout, and the rollover it was 15x 250...that means if the acct is at 400 i get 250 and they wipe the rest

1. apples and oranges. you are comparing 2 different books. 2. i ALSO sent out an email, the day i won the contest, making sure everything was kosher. unlike your experience with americas bookie, no one mentioned anything about a max cashout or wiping anything. 3 weeks later they changed their mind. I made a screencap of the email at the top of the thread, you can read it yourself
 

Member
Joined
Sep 20, 2004
Messages
4,478
Tokens
they do say in the top prize rules must deposit "the week of".

Are you saying since they didn't repeat it for 2nd and 3rd it doesn't apply? If that's the case your really splitting hairs. :lolBIG:
 

Rx. Senior
Joined
May 20, 2001
Messages
15,046
Tokens
You were trying to scam the book! The rules are as clear as day! $150 max cashout without a deposit! You DID NOT deposit before starting your rollover.


You cant deposit AFTER completing your rollover and expect it to count. Because OF COURSE you were never going to deposit at this book if you didnt complete the rollover. I dont think that the book should even give you the $150 NOW considering that you have posted this at every forum. I mean you are hurting the book here and they are going to give you $150 FOR NOTHING! I mean you didnt deposit shit with this book
 

Rx. Senior
Joined
May 20, 2001
Messages
15,046
Tokens
MODS, I am not taking up for this book, but you really need to change the title of this thread.

This guy is a shottaker and only trying to harm the book. He doesnt deserve a DIME more than $150, and actually he doesnt even deserve that now.


I have cashed out over $9000 cash from this book in the past 3 months, they are as solid as they come in my opinion
 
Joined
Sep 19, 2009
Messages
1,573
Tokens
you guys can't be serious... how dare I sully the solid gold reputation of a D+ book... I explained everything to the letter. If you are too ignorant to see the truth and you want to side with a shady ass book that makes up the rules as they go, be my guest. No skin off my nuts.
 

Rx. Senior
Joined
May 20, 2001
Messages
15,046
Tokens
Listen you took a shot at the book and got caught. NO BOOK would allow you to deposit AFTER completing your rollover in order to take a higher payout.

How old are you?? 21 years old????


I mean the book is not at fault here. The rules were CLEARLY spelled out. OF COURSE you cant deposit after completing your rollover and have access to the funds over $150. Listen kid, you were NEVER going to deposit at the book had you lost your contest winnings.


Kid, this book paid out of $9000 to me over the past 3 months NO PROBLEMS AT ALL! And I completed a 20x rollover
 
Joined
Sep 19, 2009
Messages
1,573
Tokens
This guy is a shottaker and only trying to harm the book.
You are an idiot. I am up over 30 units in the NFL last 3 years, documented on THIS FORUM. I win stupid little free contests here and there. THE FIRST PART OF MY ORIGINAL POST ADDRESSES THIS. IF a book tries to fuck me over for 10 dollars, I am going to tell everyone who will listen about it. IF I am "harming" the book by telling THE TRUTH, then that is on them, not me. Take your ignorance elsewhere. If you are really cashing out 4 digits from a D+ book you need your head examined.
 
Joined
Sep 19, 2009
Messages
1,573
Tokens
Listen you took a shot at the book and got caught. NO BOOK would allow you to deposit AFTER completing your rollover in order to take a higher payout.

How old are you?? 21 years old????


I mean the book is not at fault here. The rules were CLEARLY spelled out. OF COURSE you cant deposit after completing your rollover and have access to the funds over $150. Listen kid, you were NEVER going to deposit at the book had you lost your contest winnings.


Kid, this book paid out of $9000 to me over the past 3 months NO PROBLEMS AT ALL! And I completed a 20x rollover

You clearly haven't even read the original post. Get this moron shill the fuck out of my thread.
 

Rx. Senior
Joined
May 20, 2001
Messages
15,046
Tokens
This kid just doesnt get it!


You are trying to cheat the book here! The rules CLEARLY state the the max payout is $150. Take your $150 and get the fuck out of here you piece of shit.

http://www.betusb.com/
I hope that you dont even get that $150. Here is the site in question guys, this site is actually pretty humorous.
 
Joined
Sep 19, 2009
Messages
1,573
Tokens
The rules are anything but clear, you are an idiot for keeping 4 figures on a D+ rated book, and I can't believe you know how to turn a computer on. Also I have never said anything about my age, ever, so your constantly referring to me as kid just further shows what a backwoods retard you are.
 

Forum statistics

Threads
1,106,907
Messages
13,439,475
Members
99,345
Latest member
08winlink
The RX is the sports betting industry's leading information portal for bonuses, picks, and sportsbook reviews. Find the best deals offered by a sportsbook in your state and browse our free picks section.FacebookTwitterInstagramContact Usforum@therx.com