http://www.wowt.com/news/headlines/...wards-Cash-If-Card-Holder-Dies-167500905.html
Posted: Sun 8:25 PM, Aug 26, 2012
Reporter: Mike McKnightEmail
Updated: Sun 8:26 PM, Aug 26, 2012
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What Happens To Casino Rewards Cash If Card Holder Dies?
A casino rewards card can make you feel like a winner, but what happens to the cash credit if a card holder loses in the game of life? An elderly Omaha woman has been trying to collect her late brother's winnings.
For months, 74-year-old Dorothy Loves has been trying to get her brother's casino rewards, but odds are against her collecting any money. “Regardless of what they say, let them make a check out to his estate.”
Seventy-two-year-old Joseph Loves died of heart failure last spring and a casino rep wrote that he left behind credit worth $1,300. “This is money he played with, it ain't casino money. It’s his own money that he's entitled to. If he had gotten it out the day before he would have had it. He didn't know he was going to die.”
Dorothy says her brother's winnings shouldn't be lost to the casinos. Responding to Dorothy's demand for the $1,300 she says is still on her brother's rewards card, Caesar's sent Fact Finders three pages with 33 rules for Total Rewards card holders, citing rule number 21. Reward credit balances are non-transferable, including upon death and divorce.
“They should tell you what the rules are,” says Dorothy. “If you die your points are kaput.” She claims the rewards cash would still be for her late brother. It would buy a headstone for his unmarked grave. “It belongs to him and I'll fight for him. He was my brother and my best friend and I'll fight for him.”
Dorothy says her brother wasn't a high roller, but left life as a winner and his estate should be awarded his rewards. Caesars Entertainment, which operates both the Horseshoe and Harrah's casinos in Council Bluffs, didn't provide comment beyond the guidelines for total rewards.
Dorothy says she searching for an attorney who would help her challenge those rules.
Posted: Sun 8:25 PM, Aug 26, 2012
Reporter: Mike McKnightEmail
Updated: Sun 8:26 PM, Aug 26, 2012
Back to News
What Happens To Casino Rewards Cash If Card Holder Dies?
A casino rewards card can make you feel like a winner, but what happens to the cash credit if a card holder loses in the game of life? An elderly Omaha woman has been trying to collect her late brother's winnings.
For months, 74-year-old Dorothy Loves has been trying to get her brother's casino rewards, but odds are against her collecting any money. “Regardless of what they say, let them make a check out to his estate.”
Seventy-two-year-old Joseph Loves died of heart failure last spring and a casino rep wrote that he left behind credit worth $1,300. “This is money he played with, it ain't casino money. It’s his own money that he's entitled to. If he had gotten it out the day before he would have had it. He didn't know he was going to die.”
Dorothy says her brother's winnings shouldn't be lost to the casinos. Responding to Dorothy's demand for the $1,300 she says is still on her brother's rewards card, Caesar's sent Fact Finders three pages with 33 rules for Total Rewards card holders, citing rule number 21. Reward credit balances are non-transferable, including upon death and divorce.
“They should tell you what the rules are,” says Dorothy. “If you die your points are kaput.” She claims the rewards cash would still be for her late brother. It would buy a headstone for his unmarked grave. “It belongs to him and I'll fight for him. He was my brother and my best friend and I'll fight for him.”
Dorothy says her brother wasn't a high roller, but left life as a winner and his estate should be awarded his rewards. Caesars Entertainment, which operates both the Horseshoe and Harrah's casinos in Council Bluffs, didn't provide comment beyond the guidelines for total rewards.
Dorothy says she searching for an attorney who would help her challenge those rules.
