Can't get my money out of BOOKMAKER

Grog · Oct 31, 2012

I have deposited well over $100,000 over the years to this book.

I have always received payment by bank wire and with outrageous fees ($600+ for $10,000+ wires). My company sends international bank wires all the time. The fee is $35-$50. They are telling me it is more expensive in their business, so ok.

I need to make a withdrawal of about 22K now. Bookmaker is telling me that they cannot now send a bank wire at all to my particular bank (BOA). Fine then send me a check I say. They cannot send a check in any amount greater than $3000. Ok, I'm not sure why but ok. Then send me 8 checks equally the 22K? No, they can only send a max of two per week (again I am not sure why but that's what they say). There is also a $65 fee for each check.

So now best case is that I have to wait for 4 weeks (!) to receive 8 checks and pay $520 in check fees to get my money. The alternative is that I open a whole new account at another bank so that they can wire the full amount and I can still pay the $600+ in a wire fee. I don't want to open another account and it seems shady to have to explain this to the new bank, that I need a new account and am expecting a 22K wire because my current bank will not do business with the sender.

They should not accept U.S. money if they cannot find a better way to pay out in a timely and economical manner! I feel they also should have informed me that BOA would no longer accept their wire transfers as this has been my method of withdrawal for 5+ years.

Anyone here at the RX have any ideas?

bigbet1234 · Oct 31, 2012

Find a trustworthy agent and get paid quick and painlessly, without all the hoops.

The days of moving big money to any offshore book is almost gone. anything under 2-3K is easy enough, but big money, you are asking for headache.

I would delete some of the info in your post. While it probably doesn't matter much as the US has made it such a pain in the ass, it could still matter a little.

Good luck

bigbet1234 · Oct 31, 2012

You have two options, open the new account, or take the payment over 4 weeks. What advice are you asking for?

jensinc · Oct 31, 2012

Ask bookmaker if they have an agent in your area who is good, and then ask them to ask him to give you a call. He can have credit at bookmaker, and pay you instead.

If they have an agent of that size...

Murphy8276 · Oct 31, 2012

i am pretty sure getting credit/agent isn't as easy as yall make it seem

and if it is.. i am officially out of the loop

-murph

Grog · Oct 31, 2012

bigbet1234 said:
You have two options, open the new account, or take the payment over 4 weeks. What advice are you asking for?

I guess I am asking for any advice that might give me a better option and also to see if my expectations are out of line? Seems like they can accept all my deposits without much of a problem but they cannot find a way to pay me? I also want to see if every book would be like this and lastly I wouldn't mind hearing people's opinion as to whether opening a new account at a new bank will really be that painless?

Why can they only send a check under $3000, why only 2 times per week?

It seems unfair and poor practice to make it so difficult to get money out. I should not have to wait a month!

Betallsports · Oct 31, 2012

Murphy8276 said:
i am pretty sure getting credit/agent isn't as easy as yall make it seem

and if it is.. i am officially out of the loop

-murph

Not giving out details.
but you're out of the Loop

Murphy8276 · Oct 31, 2012

Betallsports said:
Not giving out details.
but you're out of the Loop

@)

i have never went the local route so prolly wouldnt go credit route either..... unless there is more advantages than not posting up before play:think2:.. i still would never risk what i cannot afford.. so not sure what advantage it has (other than OP complaint bout payouts/fees).. i personally take the 1 free payout a week/month whatever the particular book offers and dont stride much from it.

-murph

Grog · Oct 31, 2012

Bookmaker clearly lists a withdrawal option of Bank Wire and so I play with the understanding that I can get my money out though this option (there is no other way to get larger sums paid). They did not tell me they cannot send a wire to a major bank, my bank and the one I have been receiving all Bookmaker wires through. I have been playing with the understanding that a bank wire withdrawal is available as it has always been in the past and as is clearly listed as available on their website without any exceptions listed.

bigbet1234 · Oct 31, 2012

All you have to do is know the right people. And if you trust the "right" people you are fine. You need credit?

Murphy8276 said:
i am pretty sure getting credit/agent isn't as easy as yall make it seem

and if it is.. i am officially out of the loop

-murph

bigbet1234 · Oct 31, 2012

they dont want to raise any red flags so pay out in lower amounts. i had an amount paid out by rebatewager last year that took a while, the same with betrevolution. in todays offshore climate, take what you can get and be patient.

Grog said:
I guess I am asking for any advice that might give me a better option and also to see if my expectations are out of line? Seems like they can accept all my deposits without much of a problem but they cannot find a way to pay me? I also want to see if every book would be like this and lastly I wouldn't mind hearing people's opinion as to whether opening a new account at a new bank will really be that painless?

Why can they only send a check under $3000, why only 2 times per week?

It seems unfair and poor practice to make it so difficult to get money out. I should not have to wait a month!

bigbet1234 · Oct 31, 2012

also, i understand your frustration. but at least the money is in bookmaker so you are 99% safe, it will just take some time.

I remember the days with DSI would send out 25K in 2 hours via neteller......oh the days

Ticotaco · Oct 31, 2012

Sounds like you are a very good customer! Call and talk to Mickey directly. If he can't help you, you are out of luck but you can ask to speak to the Old Man. If they can't pay you there, within 48 hours, I would be surprised. Good Luck!

Tulsa · Oct 31, 2012

I know this is obvious, but sometimes I miss the obvious....actually much of the time (and there are folks that knew me back when, that will give a hearty amen...but they do it in a mean and hurtful way that makes me very, very angry and makes me want to...sorry...offtrack)

Why don't you ask BookMaker to recommend an American bank? DON'T post the company here, please! I don't want our government closing even more rabbit holes.

I thought they offered a debit card for players....like an ATM type card... Oh well. I use BookMaker a lot, but have not had to have a payout of that magnitude. They have always seemed reasonable to me, but again...I haven't been in your shoes...BUT I'd like to be

tulsa

NBAFANATIC · Nov 1, 2012

Murphy8276 said:
i am pretty sure getting credit/agent isn't as easy as yall make it seem

and if it is.. i am officially out of the loop

-murph

If he plays as much as he says, and has deposited that much in the past years all documented, I am sure that bookmaker will set him up with an agent locally. They have them all over!

Grog · Nov 1, 2012

Ticotaco said:
Sounds like you are a very good customer! Call and talk to Mickey directly. If he can't help you, you are out of luck but you can ask to speak to the Old Man. If they can't pay you there, within 48 hours, I would be surprised. Good Luck!

I was told the general managers name was John and that he's the only one available. I haven't been able to reach him (he was out for a smoke when I called and then gone for the day when I called back). Who is Mickey?

Dylanger · Nov 1, 2012

Doesn't a big cash wire like that raise red flags with your bank? I thought any thing over 10k needed to come with a good explanation, I don't deal with that kind of dough, just curious

RoofTop · Nov 1, 2012

Road trip

Grog · Nov 1, 2012

Tulsa said:
I haven't been in your shoes...BUT I'd like to be

tulsa

No reason to be envious Bookmaker has by far gotten the better end of the deal. They have gotten tens of thousands from me over the years. That's why it's so frustrating when some of it is supposed to be coming back to me.

If I could do the agent payout thing, and I have no idea about that stuff, they will probably end up soaking me for even higher fees I would guess.

bigtendominator · Nov 1, 2012

Open another account. No big deal. Also, bank does not question incoming wires. Complete bullshit, now if it was coming from Libya or one the countries on AFAC (forget the exact name) list different story. This is like a chick jerking you off, means well but complete waste of time and utter bullshit. $3000 limit is crap and people wonder why I would fly to vegas nearly every weekend in the fall. This is a perfect example why. Guy has given them money and gets jerked around.