Heritagesports-"Bernard"

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Mar 14, 2007
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Just a quick shout out to a gentleman named Bernard at Heritagesports! I had experienced a problem with a deposit earlier in the week and called Heritage to see if this could be resolved. I had the great experience of talking with Bernard-a customer service rep. Not only did he resolve my problem but went one step further to be sure that I was satisfied. He made me feel like a valued customer!! I play only with Heritage and the main reason is because of people like Bernard!! Great Book with great people!! If you are looking for a quality site that cares about their customers--- Heritage is number one!! Thanks again Bernard...:dancefool
 

Oh boy!
Joined
Mar 21, 2004
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That's good to hear. I'm glad they have good Customer Service. They are a good book it seems.

On the other side of the coin, I have had problems with Gabe, the CS Manager. I've outlined it in detail at theRX before so I won't go into it again.
 

New member
Joined
Jun 2, 2012
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Refreshing to hear positive feedback, instead of the usual!! Im sure Bernard apreciates your compliments,
 

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Joined
Sep 29, 2005
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Used to use this place alot but not anymore. Once they took on thegreek's customers things changed
 

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