5dimes reload problem

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Joined
Oct 29, 2005
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Please check this out before you reload:Please wait for a site operator to respond.
You are now chatting with 'Bruce'
...

Bruce: when did you request this?
5d1792211: when I deposit
Bruce: by chat?
5d1792211: yeah
5d1792211: more than 1 time
Bruce: Let me check your account, just a moment please
Bruce: you are referring to the last deposit you made on 11/10 right?
5d1792211: yeah
Bruce: Just a moment please
Bruce: Well Sir we did not post the Bonus Play because you were not eligible for it
5d1792211: why?
Bruce: as you still need to redeposit the last check payout you had
Bruce: on August 13th for $1988
Bruce: you still need to redeposit $1088 to be even
5d1792211: I had asked twice before I deposit and 2 different chatter said yes before I did it
Bruce: from there on, further deposits will be eligible for the bonus
5d1792211: Why you did not check I lose like more than 10000 before it?
Bruce: that does not matter
...
and it is funny they said "that does not matter". That is proof they don't care whatever fucking money you lose but about their self for a small Bonus Play. It is not much but I deserve it.
 

RX Local
Joined
Jul 10, 2007
Messages
24,032
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they have a make-up figure when u deposit if u expect to have a bonus.. many books have it..

it honestly isnt old news but yes I do agree they should have told u before u deposited unless u never asked?... i will say that 5dimes doesn't have the greatest customer service on the planet (this may be their one missing element) but beyond that they are definitely a top-rated book and there won't be any problems when it comes to getting your money out.

in any case.. run up a few good plays and beat them again.. i am positive they will payout when u win as per normal :)

-murph
 

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