Just wanted to send a quick update from an earlier post. I did receive my payout earlier this afternoon. I do however have a new beef with Sportbet. I made my original payout request on November 5th and after waiting a week and calling for an update multiple times I was told I would receive it "any day" as they promise delivery 5-7 business days from the day of request.
Here is my issue...I was told the reason for the delay was due to a processor issue because of the amount of payout requests they received that day and my payout request was delayed 24 hours. No big deal in my book and waiting an extra day or two is more than reasonable for the player these days...Except for the fact that the ship date on the Fedex label that my check came in was November 15th. This is days after being told I should have it "any day now" multiple times. The date on the check was November 6th as they had originally stated. This leads me to believe that my pay out was withheld for an additional 9 days for whatever reason. This was done purposely as I am being told that the payout had been sent multiple time days before it was ever shipped.
This has left a bad taste in my mouth. I don't appreciate the delays but that's not why I am dropping them as a book to work with. It's the lying and hoop jumping they put me through. Just wanted to share the experience.
Here is my issue...I was told the reason for the delay was due to a processor issue because of the amount of payout requests they received that day and my payout request was delayed 24 hours. No big deal in my book and waiting an extra day or two is more than reasonable for the player these days...Except for the fact that the ship date on the Fedex label that my check came in was November 15th. This is days after being told I should have it "any day now" multiple times. The date on the check was November 6th as they had originally stated. This leads me to believe that my pay out was withheld for an additional 9 days for whatever reason. This was done purposely as I am being told that the payout had been sent multiple time days before it was ever shipped.
This has left a bad taste in my mouth. I don't appreciate the delays but that's not why I am dropping them as a book to work with. It's the lying and hoop jumping they put me through. Just wanted to share the experience.