i am a casual player and have books in many places (doing sportsbetting long time, more than 10 years).
so several accts got closed b/c the site is closed or I don't used..
last few years, I was using betjm, EZstreet, wagerweb and etc... I usually use the books on here, RX.
While I was playing in EZ and got an email from 1.V.I.C.E with a nice decent bonus. 100% Bonus Play.
I researched the 1.V.I.C.E and decided to try it b/c i didn't find any real issue.
I made few hundreds from EZ (met rollover) so I took money from EZ and deposited it to 1.V.I.C.E. ( i think did $250)
The layout is the same as EZ. (they limit $50 per bet for me, which I don't care).
Started playing.... up and down and down and up..... as samo samo.
within a month or two... I almost met the rollover.
i decided to cash out since it was a new book and want to see... ( & EZ offers me another good bonus on the same time)
I know I will keep betting so why wouldn't I take the bonus from EZ.
After my rollover met, I tried to request it on Tuesday but THEY TOLD ME that Friday is FREE PAYOUT.
so nothing is rush so I waited till Friday. (and lost close $200 more... damn.. should request on Tuesday)
& now the problems begins...
1. Dec 21st. - Friday - I requested. They DENIED. they told me that they told NO PAYOUT b/c of holiday - WTF?
2. I sent an email to Griffin who i was chatting with prior week, he said don't worry about it. & and he did. Thanks Griffin.
3. chatted again with C/S and they told me the ID/address which i sent to Griffin before. I told them and they keep telling me send it again. so I did. had No choice. - where is communication, 1.V.I.C.E?
4. Payout was fast. I got the payout on 23rd. got the confirmation MG reference #. HOWEVER money was SHORT. (Short but THANK YOU)
5. I checked my acct and noticed that i am being charged withdraw FEE. ??? WTF??
I chatted with c/s again why am I being charged fee? and they said that they refunded the fee to my acct.
so I logged in and see no money. I talked to them again then they told me that my ACCT IS CLOSED. -- WTF???
I am not bashing about the money.. that is only about $25. I am up so don't care.
But the way they treat me makes me so sick.
I even asked them "what did I do wrong?" Griffin told me "nothing". He said that he will need to check with another department but he was saying that it is b/c due to multiple accts. i was like "??? multiple acct???"
he said that i have accts with other books that they are associated with....
Hello? what am I suppose to know?? which books are their sister or brother books??? (still don't know which books)
Did I reach 1.V.I.C.E? or 1.V.I.C.E reached me???
They said that they want to refund money but they can't b/c my acct is closed. SO FUNNY.
this is just my experience....& just want to share with you all. maybe they don't like me b/c I won.
so several accts got closed b/c the site is closed or I don't used..
last few years, I was using betjm, EZstreet, wagerweb and etc... I usually use the books on here, RX.
While I was playing in EZ and got an email from 1.V.I.C.E with a nice decent bonus. 100% Bonus Play.
I researched the 1.V.I.C.E and decided to try it b/c i didn't find any real issue.
I made few hundreds from EZ (met rollover) so I took money from EZ and deposited it to 1.V.I.C.E. ( i think did $250)
The layout is the same as EZ. (they limit $50 per bet for me, which I don't care).
Started playing.... up and down and down and up..... as samo samo.
within a month or two... I almost met the rollover.
i decided to cash out since it was a new book and want to see... ( & EZ offers me another good bonus on the same time)
I know I will keep betting so why wouldn't I take the bonus from EZ.
After my rollover met, I tried to request it on Tuesday but THEY TOLD ME that Friday is FREE PAYOUT.
so nothing is rush so I waited till Friday. (and lost close $200 more... damn.. should request on Tuesday)
& now the problems begins...
1. Dec 21st. - Friday - I requested. They DENIED. they told me that they told NO PAYOUT b/c of holiday - WTF?
2. I sent an email to Griffin who i was chatting with prior week, he said don't worry about it. & and he did. Thanks Griffin.
3. chatted again with C/S and they told me the ID/address which i sent to Griffin before. I told them and they keep telling me send it again. so I did. had No choice. - where is communication, 1.V.I.C.E?
4. Payout was fast. I got the payout on 23rd. got the confirmation MG reference #. HOWEVER money was SHORT. (Short but THANK YOU)
5. I checked my acct and noticed that i am being charged withdraw FEE. ??? WTF??
I chatted with c/s again why am I being charged fee? and they said that they refunded the fee to my acct.
so I logged in and see no money. I talked to them again then they told me that my ACCT IS CLOSED. -- WTF???
I am not bashing about the money.. that is only about $25. I am up so don't care.
But the way they treat me makes me so sick.
I even asked them "what did I do wrong?" Griffin told me "nothing". He said that he will need to check with another department but he was saying that it is b/c due to multiple accts. i was like "??? multiple acct???"
he said that i have accts with other books that they are associated with....
Hello? what am I suppose to know?? which books are their sister or brother books??? (still don't know which books)
Did I reach 1.V.I.C.E? or 1.V.I.C.E reached me???
They said that they want to refund money but they can't b/c my acct is closed. SO FUNNY.
this is just my experience....& just want to share with you all. maybe they don't like me b/c I won.