1.V.I.C.E - i am done there. They can have my money.

i am a casual player and have books in many places (doing sportsbetting long time, more than 10 years).
so several accts got closed b/c the site is closed or I don't used..
last few years, I was using betjm, EZstreet, wagerweb and etc... I usually use the books on here, RX.

While I was playing in EZ and got an email from 1.V.I.C.E with a nice decent bonus. 100% Bonus Play.
I researched the 1.V.I.C.E and decided to try it b/c i didn't find any real issue.
I made few hundreds from EZ (met rollover) so I took money from EZ and deposited it to 1.V.I.C.E. ( i think did $250)

The layout is the same as EZ. (they limit $50 per bet for me, which I don't care).

Started playing.... up and down and down and up..... as samo samo.

within a month or two... I almost met the rollover.
i decided to cash out since it was a new book and want to see... ( & EZ offers me another good bonus on the same time)
I know I will keep betting so why wouldn't I take the bonus from EZ.

After my rollover met, I tried to request it on Tuesday but THEY TOLD ME that Friday is FREE PAYOUT.
so nothing is rush so I waited till Friday. (and lost close $200 more... damn.. should request on Tuesday)

& now the problems begins...

1. Dec 21st. - Friday - I requested. They DENIED. they told me that they told NO PAYOUT b/c of holiday - WTF?

2. I sent an email to Griffin who i was chatting with prior week, he said don't worry about it. & and he did. Thanks Griffin.

3. chatted again with C/S and they told me the ID/address which i sent to Griffin before. I told them and they keep telling me send it again. so I did. had No choice. - where is communication, 1.V.I.C.E?

4. Payout was fast. I got the payout on 23rd. got the confirmation MG reference #. HOWEVER money was SHORT. (Short but THANK YOU)

5. I checked my acct and noticed that i am being charged withdraw FEE. ??? WTF??

I chatted with c/s again why am I being charged fee? and they said that they refunded the fee to my acct.
so I logged in and see no money. I talked to them again then they told me that my ACCT IS CLOSED. -- WTF???

I am not bashing about the money.. that is only about $25. I am up so don't care.
But the way they treat me makes me so sick.

I even asked them "what did I do wrong?" Griffin told me "nothing". He said that he will need to check with another department but he was saying that it is b/c due to multiple accts. i was like "??? multiple acct???"

he said that i have accts with other books that they are associated with....

Hello? what am I suppose to know?? which books are their sister or brother books??? (still don't know which books)
Did I reach 1.V.I.C.E? or 1.V.I.C.E reached me???

They said that they want to refund money but they can't b/c my acct is closed. SO FUNNY.

this is just my experience....& just want to share with you all. maybe they don't like me b/c I won.

Eom

WHY IS THE NAME OF THE BOOK MISSING?
it is 1....V....I....C...E

Gee, that is like the MGM Grand refusing to pay me all they owe me because I also wager at the Mirage. Welcome to the world of off shore wagering. I hope you do not run into this problem again.

No complaints here i won and they paid me fast and free.

mjh12795 said:

No complaints here i won and they paid me fast and free.

Click to expand...

yeah.. they paid fast. the way the handle the issue is not correct.
Griffin really took care of.. but again still not sure what I did wrong.

I was upset when they stated "I'd like to refund the fee but where should we put it in? your acct is closed"
why are they asking me??? they closed my acct....

i will just stick with EZ for now.

the perils of offshore these days....

when you play with lesser books,.....The frustration grows exponentially......

these small change books like to play games.....

see how long they can slowpay,....or screw w/ya until you break & lose your balances w/ 'em.......

best to play at a book like that & then get your winnings out asap

Offshore gambling is for the birds these days!

do you have an america s book ie account?

trytrytry said:

do you have an america s book ie account?

Click to expand...

are you recommending them?...im looking to add more books with overnight lines in NBA/CBB

Thanks

Max Value said:

are you recommending them?...im looking to add more books with overnight lines in NBA/CBB

Thanks

Click to expand...

I didn't have a good experience with ***** but a guy, GRIFFIN over there is great.
He took take care of everything very fast and helped me to get paid. I just don't like other ppl there.

They closed my account after I made a good run on them. They took 5 weeks to pay me.

5 weeks, hah.
Ive had about 3 times where I put a bet in a clear 4 or 5 minutes before game started and after trying to confirm selection, got message that game 'already started'

Was a perfect 3-0 on those bets too, coincidence I'm sure

Ha, stay away from these types.

typical book they don't have any rules they make them up as they go

one vic e ***** paid me in 16 hours just today...a perfect record for me..much to like there

ZACH at americas bookie is great.

Great book

tg35 said:

typical book they don't have any rules they make them up as they go

Click to expand...

so where do you play? Or do you just play with RX points?

DDz00:

I apologize if you did not receive the service that you deserved. We do same day or next day payouts and have been doing them since Dec of 2011 but unfortunately the processing company that does the wu/mg transactions for us told us that they were not going to send out payouts from Dec25th until Jan 3rd I believe. Since then everything has been business as usual.

I do want to make sure that we have nothing to do with EZ. Griffin and I used to work there, something that is known to most of the posters here at the RX. I worked for a couple of other places like Nine.com, VIPsports.com and betus.com and both Griffin and I tried to bring here the things that we learned at other shops to benefit the player and the company. Our limits are usually based off the deposit amount, so it is likely that you made a deposit for $50 if the limits were at 50.

The one book that we are related to is the RDG corp, mother company of sites like americasbookie or bet33 to name a few. While I dont know your account information I assume that you had an account with a sister site and therefore we could not take your business.

Once again I apologize for any inconveniences.

Good luck

To touchback across the street:

It seems like you have the inside information from every sportsbook in Costa Rica so I find it very interesting that you would post that thread name elsewhere with the subject :[h=2]This is slightly concerning...[/h]
What is your agenda?? Do your homework.