So I deposited $100 via Visa card this date. I was hoping to use the Live Dealer portion of the site. When I went into Live Dealer, it told me "You have been blocked". I have never used this site or deposited before, so I was curious how I could have been blocked. I contact Customer Service, and they told me that people that deposit with a Visa card are ineligible to use the Live Dealer. That was fine with me, but since I had deposited the $100.00 for the sole purpose of using the Live Dealer casino, I asked for a refund.
I was told that I would get my refund within 15 days, and in addition to that, I would be reported on a blacklist to other sportsbooks and it would affect my credit score negatively. So basically because I asked for my deposit back because I could not use the portion of their site for which I funded my account, I am going to be placed on some sort of list.
Anyone on here have a similar experience? I am trying to decide whether to report the charge to my card as fraudulent.
What a piece of shit sportsbook.
I was told that I would get my refund within 15 days, and in addition to that, I would be reported on a blacklist to other sportsbooks and it would affect my credit score negatively. So basically because I asked for my deposit back because I could not use the portion of their site for which I funded my account, I am going to be placed on some sort of list.
Anyone on here have a similar experience? I am trying to decide whether to report the charge to my card as fraudulent.
What a piece of shit sportsbook.