My Account Hacked and Taken Over at BetOnline

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Not sure if this is the proper forum, if not can a mod please move to appropriate place.

I made a deposit late yesterday afternoon to BetOnline. Last night at some point my account was apparently hacked and taken by someone. BetOnline has no record of my account, my name, my email or anything. They said the account number belonged to a Chinese IP.

I was not given anyone to talk to by the CS rep, but was asked to send an email with proof of the deposit. I am awaiting a response. If anyone has any pull or can help in anyway I would appreciate it.
 

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