So I call EZStreet Customer Service today...

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I ask about the RX Mon-Wed deposit special... matching Bonus Play deposit with 10x roll...

clerk says...Well I don't really know anything about that....but what I can offer you.. is on a 250 deposit, 100 percent freeplay wirh a 16x rollover, which is normally an 18x rollover...

Is the 'RX' bonus ($200 deposit with 100 percent Bonus Play, 10x rollover on Mon-Wed deposits) still in effect ? The clerk seemed to have no idea what I was asking about....

Thanks
 

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I think Hache will be able to help you with this if this doesnt work > --- Ask for ANNIE and she can help you at Ezstreet....problem might be you are asking on Saturday and not Mon-Wed though bud puff_>>


-murph
 

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I think Hache will be able to help you with this if this doesnt work > --- Ask for ANNIE and she can help you at Ezstreet....problem might be you are asking on Saturday and not Mon-Wed though bud puff_>>


-murph

Strange, EZ Customer Service is usually the best...

But then again I usually talk to Annie
 

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I was told the same thing in Chat last week. (18 x roll)

I asked if I could have a smaller bonus with a smaller rollover, and was told they only offer that.
 

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Annie is having trouble responding to the thread so she pm'd me.


Annie09 said:
Hi Murph






Im Gamblin' Again just posted a thread about a deposit-bonus with us - the problem is since our EZ userid is not working I'm not able to reply/answer....

He called and asked for the Mon-Wed early bird special, since he is up on us Jake told him he does not qualify for it (it's also Saturday) he explained him that our current offer is 100%FP 15x roll on deposits of $250, that since he's up he has 2 options:

1- No bonus
2- 100% 18x roll on $250

BUT since he is an RX member we would make the exception and we would give him 100%FP 16x roll on $200.



Annie



Hope that helps Im Gambling Again. It appears you are up on the account and the bonus is for new depositors or recreational players (pretty standard stuff).. they are still offering you a bonus, just at adjusted terms to accommodate both you and them if you choose to accept.

:toast:
-murph
 

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I'm not up much there at all...like maybe 300 bucks in last 18 months, around that...LoL

Thanks for your response, Murph. Appreciate that

Im not worried about rollover too much actually, just mainly wondering why he seemed clueless about the RX bonus...oh well
 

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was told by EZ about a week ago, that the contest winnings are put into a separate account with a separate RX user ID (due to the max cash out rules)

Is this true?

Haven't seen anything at all about this on any contest threads....

Thanks
 

hacheman@therx.com
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was told by EZ about a week ago, that the contest winnings are put into a separate account with a separate RX user ID (due to the max cash out rules)

Is this true?

Haven't seen anything at all about this on any contest threads....

Thanks



Hi IGA

Yes a few weeks ago EZ began crediting Bonus Plays in their own, separate account.

The reason for this is so that there are no real funds combined with Bonus Play funds any longer, and there is less confusion for the book and the player as to which of the two is counted towards the Bonus Play rollover requirement.

As for the Monday-Wednesday bonus special, or any bonus being offered for that matter, players who are up at EZ are not eligible and only new players, and those who are down, can receive them.
This is standard for any book.
It's a no-brainer to prevent players to attempt to deposit on top of an already existing balance to try and gain another deposit bonus, and to prevent those who are up on the book from withdrawing, then re-depositing in an effort to gain another bonus.

Hope this seems clearer now.

Best of luck!
 

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I asked one day last week about playing at EZ, you said management wouldn't allow me to and it was out of your control.

Please send me a PM with your account number, because I do not remember this

Annie
 

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what's the rx bonus?
 

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holy schnike 18x rollover

is that on the (deposit + the ENTIRE freeplay) or just the (deposit + winnings on freeplay)
 

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can't seem to sign up there. something wrong with the password. do you have to use numbers in it?
 

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can someone PM me Annie's email. I want to see if I qualify as well
 

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